The evolution of performance analytics will come with the transformation of artificial intelligence (AI), predictive and prescriptive analytics, and machine learning. In this podcast, Steve and Kurt will focus on next-generation performance analytics. They will help analyze the primary drivers of performance analytics, identify available technologies to help transform the analytics functions, and dive deeper into how you can transform with performance analytics and outcomes. Speakers: Steve Ruszczyk, Vice President and oversees Digital Transformation and Analytics operations at Teleperformance Kurt Leiblich, Senior Vice president with Teleperformance