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    TP Talks Podcast

    TP Talks Podcast

    TP Talks Podcast

    ratings:
    Length:
    40 episodes
    Language:
    English
    Format:
    Podcast

    Description

    TP Talks Podcast provides insightful and educational digital transformation content to inspire ideas and keep you updated on the latest CX and Business Services industry topics, solutions, and trends - featuring leading Industry thought leaders. Whether it's solutions like customer service, sales, digital automation, back-office, or delivery models like work-at-home, we have you covered!
    Language:
    English
    Format:
    Podcast

    Episodes1 - 10 of 40 episodes

    Title

    Three Key Trends Shaping the Future of Customer Acquisition & Digital Sales

    The customer acquisition and sales landscape has evolved faster than ever before, and w...

    28 minutes
    		Jul 27, 2023

    The Future Of Collections & Empathetic CX Amid Economic Uncertainty

    Few conversations about the future of the contact center downplay economic wariness – a...

    25 minutes
    		Apr 19, 2023

    Effective Quality & Skills Required to be a Great Sales Leader

    In this podcast, we dive deeper into the qualities and skills required to be an effecti...

    43 minutes
    		Apr 04, 2023

    Top 5 Predictions in the Healthcare Industry in 2023

    As the technology in the healthcare space is constantly evolving, we talk about our Top...

    23 minutes
    		Feb 22, 2023

    Marriott International’s 3 Key Ingredients to Award Winning Customer Experience

    Marriott’s success comes from its first core value: Putting People First. As the world’...

    26 minutes
    		Jan 30, 2023

    AI and Analytics Powering the Future of Sales

    Live selling and video-based content are becoming a key part of many industries. The re...

    22 minutes
    		Oct 26, 2022

    Digital Health and Transformation for a Digital Future

    While the Healthcare landscape has already shifted dramatically, healthcare providers h...

    28 minutes
    		Oct 12, 2022

    Luxury CX – Why not serve like a luxury brand?

    Luxury CX is still in its infancy, simply because it’s exclusive. Employees working for...

    10 minutes
    		Sep 30, 2022

    How Seagate Technology Realigns Effective CX Strategies by Balancing High-Tech and Human Touch

    In a recent McKinsey publication “The Future of CX”, they surveyed 260 CX leaders from ...

    21 minutes
    		Aug 11, 2022

    Next Generation Performance Analytics

    The evolution of performance analytics will come with the transformation of artificial ...

    19 minutes
    		Aug 04, 2022