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KGS174 | Manager Fired For Believing The Customer Is Always Right And Why I Agree With The Decision by Kingsley Grant

KGS174 | Manager Fired For Believing The Customer Is Always Right And Why I Agree With The Decision by Kingsley Grant

FromThe Kingsley Grant Show: Where Emotional Intelligence (EI/EQ) and Leadership Skills Intersect


KGS174 | Manager Fired For Believing The Customer Is Always Right And Why I Agree With The Decision by Kingsley Grant

FromThe Kingsley Grant Show: Where Emotional Intelligence (EI/EQ) and Leadership Skills Intersect

ratings:
Length:
31 minutes
Released:
Mar 10, 2020
Format:
Podcast episode

Description

+++ EMANCIPATE YOURSELF +++
Have you ever had one of those moments where it seems like out of nowhere, a song comes to your mind that you've not heard or thought of in quite some time?
Recently, I've been having some of those moments. 
Today, was one of those times.
As I prepared this episode of The Kingsley Grant Show, the song by the late Bob Marley - Redemption Song - came to my mind.
And why it did ...
You'll see why when you listen to this episode and you'll also see the connection.
In this episode, I shared about an Olive Garden manager who was fired because of a "mental slavery belief" that ought to be revisited. I used "mental slavery" because that's the term Bob Marley used.
You'll have to listen to get the feel of it all. I cannot adequately put it in words here.
Please share this episode with one other person and leave a comment on the platform through which you listen to this show and/or on social media. Thanks so much.
And remember, you are ONE SKILL AWAY...
P.S. If this show is one that you are benefiting from, why not show your love and support at www.patreon.com/kingsleygrant. Your gift helps to underwrite the monthly cost of producing the show.

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Send in a voice message: https://anchor.fm/kingsleygrant/message
Released:
Mar 10, 2020
Format:
Podcast episode

Titles in the series (100)

Increase Employee Engagement, Productivity, and Retention. The 1-skill that makes the difference is Emotional Intelligence (EI/EQ). Research shows that EQ is a higher indicator of success than IQ. How well we recognize and regulate our emotions is key to our success. This emotional intelligence podcast includes interviews with leaders, business owners, HR managers, and emotional intelligence experts. The works of Daniel Goleman, Travis Bradberry, John Maxwell, and others will be discussed. Get featured book: The Emotelligent Leader - Succeed Where Others Failed -- https://amzn.to/2JH29i2