15 min listen
How to put the guest experience at the centre of your value proposition
How to put the guest experience at the centre of your value proposition
ratings:
Length:
24 minutes
Released:
Jul 22, 2021
Format:
Podcast episode
Description
With the integration of artificial intelligence and machine learning into revenue management, how do we keep value creation in the centre of the revenue management function?
We discuss:
The importance of revenue management and marketing working closely together to continue to create valuable offerings to the consumer. The importance of hotel managers and owners working together to maximise customer-lead opportunities.How changes are impacting the organisational structure of the hotel.How revenue management functions will change in the future as complexity increases.
You can learn more about HGE International here, or connect with Heidi here.
We discuss:
The importance of revenue management and marketing working closely together to continue to create valuable offerings to the consumer. The importance of hotel managers and owners working together to maximise customer-lead opportunities.How changes are impacting the organisational structure of the hotel.How revenue management functions will change in the future as complexity increases.
You can learn more about HGE International here, or connect with Heidi here.
Released:
Jul 22, 2021
Format:
Podcast episode
Titles in the series (50)
The role of the revenue manager post-COVID 19 by Hotel Insights by eHotelier