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Wellbeing at the heart and soul of the guest experience at Banyan Tree

Wellbeing at the heart and soul of the guest experience at Banyan Tree

FromHotel Insights by eHotelier


Wellbeing at the heart and soul of the guest experience at Banyan Tree

FromHotel Insights by eHotelier

ratings:
Length:
8 minutes
Released:
Jul 8, 2021
Format:
Podcast episode

Description

The pandemic’s widespread impact has supported the motivation of many people to lead healthier lifestyles for our physical and mental wellbeing.

Banyan Tree are “democratising wellbeing” through the “I am with you” service culture program for their associates. Banyan Tree believe the happiness of associates is inextricably linked to the satisfaction of Banyan Tree guests and the success of the business.

We explore:

Banyan Tree’s purpose and philosophy, beyond providing a luxury stayWhat makes the well-being program differentThe eight pillars of well-beingThe purpose of offering the program to associatesFeedback from employees who have undertaken the programReturns and long-term outcomes expected from the initiative
Released:
Jul 8, 2021
Format:
Podcast episode

Titles in the series (50)

Addressing the key challenges facing hoteliers, covering all aspects of hotel management, including: LeadershipCommercial ManagementOperations ManagementFinanceHuman Resources and more. Guests include leaders from hotel groups, suppliers and education. Globally industry leaders rely on eHotelier for the latest trends around the world to build their careers, grow their teams and their businesses. Subscribe today, learn from global leaders and never miss a trend again.