30 min listen
The Chief People Officer Of The World's Largest Employer Links EX And CX
The Chief People Officer Of The World's Largest Employer Links EX And CX
ratings:
Length:
31 minutes
Released:
Aug 23, 2022
Format:
Podcast episode
Description
Employee experience and customer experience are clearly linked—especially on a large scale at the world’s largest employer. According to Donna Morris, Chief People Officer at Walmart, if employees don’t have a great experience, it’s difficult for people who don’t get a paycheck to have a great experience. A great customer experience starts with a great employee experience, and the line between the two is increasingly blurring. After all, employees are customers of the brand. And with more than 2 million global associates, Walmart’s employees have an incredible impact on the brand and the customer experience.
Released:
Aug 23, 2022
Format:
Podcast episode
Titles in the series (100)
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