48 min listen
Nope, physical retail, still not dead. Not even close. Get ready for Season Three!
Nope, physical retail, still not dead. Not even close. Get ready for Season Three!
ratings:
Length:
1 minute
Released:
Jun 28, 2021
Format:
Podcast episode
Description
Nope, physical retail, still not dead. Not even close. Yet the lines between physical and digital continue to blur and it continues to get harder and harder to be the amplified signal to stand out for all the noise.So get ready for season three of the Remarkable Retail podcast as we move into post-COVID world of modern retail.We’ll bring you more insights, dissect the key consumer trends and showcase the most powerful strategies for winning, keeping and growing customers.We’ll also be back for Season Three with interviews with amazing guests who will help us, help you, discover the winning formula for becoming- or staying - remarkable.From retailers to authors to analysts and pundits, we’ll introduce you to the people and brand that matter today. So join us each and every episode by following us on Apple, Spotify or wherever you enjoy your podcasts today as we explore the latest events within the retail industry and go beyond for a lively and interactive journey to Remarkable Retail.
Released:
Jun 28, 2021
Format:
Podcast episode
Titles in the series (100)
The Customer is the Channel with guest Rob Mills, EVP, Chief Technology, Digital Commerce and Strategy Officer at Tractor Supply Company: “Silos belong on farms.” - Bob Thacker, former, Sears VP Marketing We're moving on to the 3rd of the "8 Essentials of Remarkable Retail": Harmonized, which revolves around the idea that we must drop our channel-centric thinking, processes and metrics, embrace the blur that is shopping today and see the customer as the channel. "Harmonized" retail moves us beyond omni-channel. It's not about being everywhere--or simply providing a seamless experience--we have to show up in remarkable ways in those moments that matter the customer journey. When we not only resolve discordant notes, but focus on "amplifying the wow" in our customer's experience, we can orchestrate an intensely relevant and memorable set of outcomes. With our special guest, Rob Mills, part of the senior leadership team at Tractor Supply Co. we talk about the success Tractor has had d by Remarkable Retail