The Power of the Pause: Communicating to Build Better Relationships in Business and Personal Life

By Michael Chernow

In The Power of the Pause, entrepreneur, branding expert, and Meatball Shop founder Michael Chernow discusses the importance of effective communication, both in a business context and in your personal life. In the course, Chernow draws on his business experience to establish the importance of first impressions and explore how to make a great first connection; explains the importance of words and how to use them more intentionally to inspire those around you; discusses how you can use the Power of the Pause to move from reacting in important conversations to responding in them; and outlines how to overcome the trap of resentment.

Practical, original, and insightful, The Power of the Pause is an essential primer on communication from one of the world’s foremost experts in entrepreneurship.

• Language: English
• Publisher: Scribd Coach
• Release date: May 9, 2023
• ISBN: 9781094456577

Michael Chernow

MICHAEL CHERNOW is an entrepreneur and branding expert. He is the Founder/Owner of Seamore's, Co-Founder of The Meatball Shop, and Co-Founder of WellWell. To learn more about Chernow and his work, check out his Kreatures of Habit podcast, or visit his website, MichaelChernow.com

Book preview

The Power of the Pause

THE POWER OF THE PAUSE

Communicating to Build Better Relationships in Business and Personal Life

MICHAEL CHERNOW

SCRIBD COACH

Copyright © 2023

All rights reserved

ISBN: 9781094456577

First e-book edition: January 2023

Scribd, Inc.

San Francisco, California

Scribd.com

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Introduction

Hello‌ ‌everyone!‌ ‌I’m‌ ‌Michael Chernow‌, ‌and‌ ‌this‌ ‌is‌ ‌The Power of the Pause: Communicating to Build Better Relationships in Business and Your Personal Life,‌ ‌a ‌course‌ ‌from‌ ‌Scribd‌.‌ ‌Thank‌ ‌you‌ ‌for‌ ‌joining‌ ‌me.‌ ‌

When you’re running a business, there are always going to be a number of different things you need to focus on at a given time. Whether it’s operations, finance, product, or something else, sometimes it’s difficult to determine what your number one priority should be. While, of course, each of those areas of business is important — and your priorities are likely to shift based on what’s going on — I believe that the most important priority, the driving force behind all other decisions, is building relationships.

I’ve spent decades building businesses.

When I was in my mid-twenties, I opened up my very first restaurant, the Meatball Shop, in New York City. It quickly expanded to eight different locations, and more restaurants and businesses followed shortly after.

Along the way, one of the most important things I learned was that the business of business is relationships, and that the foundation of relationships is trust.

The business of business is not dollars and cents. It’s not operations and logistics. Those things are important, but long-term success is all about how many great relationships you have, whether that’s with your partners, with your vendors, with your employees, or with your customers. Developing relationships is everything.

People want to be