Brooke Furniss is the CEO of BZ Consultants Group, a consulting agency that specializes in reviewing dealership reports and guiding dealers through their relationships with vendors. Brooke shares why it’s important for business owners to delegate tasks for their staff so they can all learn together.
Brooke also shares her tips to make an automotive business successful - investing in people through training is a key initiative in strengthening the company. Communication also plays a huge role in running the business. In order for a dealership to maintain quality service, all departments must learn how to communicate, fill in the gaps of their services, and work together.

In this Episode
0:00 Introduction
1:55 Why are departments separated in dealerships?
5:17 Overlooked opportunities
10:20 Important auto-business discussions
15:40 The hardest lesson Brooke learned in her career
20:24 How would Brooke like to be remembered?
21:59 Brooke’s favorite mantra
24:53 Reach out to Brooke!

Connect with Kaylee
LinkedIn: Kaylee Felio
Website: https://www.partsedge.com/

Connect with Brooke Furniss
LinkedIn: Brooke Furniss
Check out BZ Consultants Group: https://www.bzconsultantsgroup.com/

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Send in a voice message: https://podcasters.spotify.com/pod/show/thepartsgirl/message