31 min listen
Owen Moon - What Does Fixed Ops Look Like for 2023
Owen Moon - What Does Fixed Ops Look Like for 2023
ratings:
Length:
30 minutes
Released:
Jan 12, 2023
Format:
Podcast episode
Description
Owen Moon is an experienced automotive marketing consultant and CEO of Fixed Ops Digital, which was started in 2018. He is working with over 750 dealerships across the U.S. and Canada to help them evolve their service departments from an online standpoint.
Owen believes the fixed operations side of the business will remain a huge part of dealerships going forward. He’s been pushing for new integrations, like repair financing, to help customers.
He also believes dealers need to increase sales. Specifically, Owen has noticed that dealerships are missing out on the sale of accessories and tires, and recommends setting up a separate website specifically for smaller parts.
Connect
Owen Moon
LinkedIn: https://www.linkedin.com/in/owen-moon/
Kaylee Felio
LinkedIn: https://www.linkedin.com/in/gotopartsgirl
Website: https://www.partsedge.com/
Takeaways
What are dealerships thinking about for Fixed Ops for 2023
Accessory parts might be a missed opportunity?
Recession, shortages, EV, ICE what does that mean for Fixed Ops
Quote
“We should be doing so much more to prepare ourselves for the future [in terms of fixed operations]”
---
Send in a voice message: https://podcasters.spotify.com/pod/show/thepartsgirl/message
Owen believes the fixed operations side of the business will remain a huge part of dealerships going forward. He’s been pushing for new integrations, like repair financing, to help customers.
He also believes dealers need to increase sales. Specifically, Owen has noticed that dealerships are missing out on the sale of accessories and tires, and recommends setting up a separate website specifically for smaller parts.
Connect
Owen Moon
LinkedIn: https://www.linkedin.com/in/owen-moon/
Kaylee Felio
LinkedIn: https://www.linkedin.com/in/gotopartsgirl
Website: https://www.partsedge.com/
Takeaways
What are dealerships thinking about for Fixed Ops for 2023
Accessory parts might be a missed opportunity?
Recession, shortages, EV, ICE what does that mean for Fixed Ops
Quote
“We should be doing so much more to prepare ourselves for the future [in terms of fixed operations]”
---
Send in a voice message: https://podcasters.spotify.com/pod/show/thepartsgirl/message
Released:
Jan 12, 2023
Format:
Podcast episode
Titles in the series (96)
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