Episode #261 - "Serving Your Customers Through Jewelry Marketing" In Episode #261, our discussion will focus on the art of serving your customers - and how that can be done through effective marketing. Often, jewelry business owners assume their customers already know their preferences and shopping techniques. However, it's your role to act as knowledgeable guides. By leveraging innovative marketing strategies, you can assist your customers more effectively, not only meeting their needs but also advancing your own business objectives. We'll be looking at this topic through the lens of Hilary Finck Jewelry, who we've been spotlighting as a jewelry brand case study. For those joining our podcast series for the first time this season, I'd suggest starting with Episode #252. Doing so will introduce you to Hilary and allow you to follow this narrative from its inception. Before we delve into our chat with Hilary, I'll highlight the importance of service as a competitive edge. We'll explore strategies for serving your customers that also align with your business objectives, and discuss ways to showcase your dedication to service as a unique strength. Links From the Episode: https://hilaryfinck.com/ https://www.instagram.com/hilaryfinckjewelry/ Transcript: https://joyjoya.com/serving-customers-jewelry-marketing 00:00 Start 2:18 Primary Episode Content 12:39 Interview 24:45 The Gold Mine