5 min listen
#219: Lean CX with Robert Dew, CapFeather Global
#219: Lean CX with Robert Dew, CapFeather Global
ratings:
Length:
31 minutes
Released:
Feb 18, 2022
Format:
Podcast episode
Description
Today we’re going to talk about Lean Customer Experience and how companies of all sizes can continue to deliver valuable customer experience, regardless of their stage of growth. To help me discuss this topic, I’d like to welcome Robert Dew, Partner, CapFeather Global, and co-author of Lean CX: How to Differentiate at Low Cost and Least Risk
Released:
Feb 18, 2022
Format:
Podcast episode
Titles in the series (100)
#6 Brands and Value Creation for the Organization: Successful brands can create their own intrinsic value to an organization. In this episode, we discuss how the value created by a brand creates many internal and external opportunities beyond marketing benefits. by The Agile Brand™ with Greg Kihlstrom