54 min listen
31- How to design for valuable customers?
Fromd.MBA
ratings:
Length:
10 minutes
Released:
Jul 9, 2019
Format:
Podcast episode
Description
Imagine you are running a hotel. Who would you rather have as a customer? High value but one-time visitor or an average customer who will keep coming back for many years? It depends, right? Lifetime Value (LTV) is a concept that can help us determine the business value of our customers and with that understand: who is an ideal customer, how much they are worth to a business, and how much we can spend on acquiring a customer. In this mini d.MBA episode we cover the definition of lifetime value and its relevance for designers.
Released:
Jul 9, 2019
Format:
Podcast episode
Titles in the series (100)
14- Taig Mac Carthy @GIK - Blue ocean strategy turned into blue wine: is a graphic designer who decided to become an entrepreneur to realize his creative vision. As many designers, he wasn't fond of business but changed his mind once he started to get more into entrepreneurship. After reading the Blue Ocean Strategy, he... by d.MBA