Join Tacey and her Special Guest Scott Edwards as they discuss how Scott led a chain of comedy clubs to success by putting the customer experience at the forefront. Timestamps: 07:31: The customer ISN"T always right! Timestamp: 10:05: Keeping both your internal and external customer happy Timestamp: 17:20: Garry Shandling, Bob Saget and so many more.... Scott's contact information: https://www.linkedin.com/in/sactotalent/   https://www.instagram.com/scottscomedystuff/   https://scottscomedystuff.com   and the amazon link to Scott's book is on Amazon at: https://tinyurl.com/mr227xtx   Tacey's contact info can be found on her site at www.taceyatkinson.com and on the episode site listed above