25 min listen
Ep #23 - The value journey maps can provide your organisation
Ep #23 - The value journey maps can provide your organisation
ratings:
Length:
26 minutes
Released:
Feb 21, 2022
Format:
Podcast episode
Description
In this episode, Tracey and Dan talk about journey mapping and the value it can provide to your organisation when you get to see things through your client's eyes.Here’s a taste of what Dan and Tracey cover in the conversation.How journey mapping can benefit your organisation and can help you to see your entire service offering from a strategic point of view.The different types of journey maps and how to use them. Including the difference between a Journey Map and a Process MapThe process of creating a journey map (Steps, tips, and tools you can use to create them).Links from the episodeU.N Women Australia Journey Mapping Case Study: Click hereThe 'Innovate for Impact Self-Assessment': Click hereImpacto Consulting on LinkedIn: Click here
Released:
Feb 21, 2022
Format:
Podcast episode
Titles in the series (100)
How to continuously learn from your clients to create better services by Innovate for Impact