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Season 2: Episode 6: Hear from Sofía Suárez, Shopper & Category Leadership Senior Manager at Nestlé Mexico

Season 2: Episode 6: Hear from Sofía Suárez, Shopper & Category Leadership Senior Manager at Nestlé Mexico

FromCustomer Perspective: An Ipsos Podcast


Season 2: Episode 6: Hear from Sofía Suárez, Shopper & Category Leadership Senior Manager at Nestlé Mexico

FromCustomer Perspective: An Ipsos Podcast

ratings:
Length:
28 minutes
Released:
Oct 21, 2020
Format:
Podcast episode

Description

We are delighted to welcome Sofía Suárez, Shopper & Category Leadership Senior Manager at Nestlé Mexico, along with Luis Brizuela, head of our Ipsos Channel Performance Mexico business.  Sofía describes the changing shopper behaviours she is seeing, how Nestlé is responding, in particular how her team have had to change the way they do business, and expectations of her partners.  Worth listening in for her take on future trends alone; she got it right two years ago!
Head to https://www.ipsos.com/en to find out more about Ipsos, or get in touch with us at CustomerPerspective@Ipsos.com.
#Shopper #ShopperExperience #ChannelPerformance #CX #CategoryManagement
Released:
Oct 21, 2020
Format:
Podcast episode

Titles in the series (66)

Customer Perspective is a weekly podcast aimed at all of you who are concerned, in some way, with helping your organisation deliver on its Brand Promise to customers; so whether you’re a Customer Experience practitioner, lead CX measurement and management programmes, head up Mystery Shopping, are responsible for the performance of channels, or functions, and their role in delivering customer success … then this podcast is for you. Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com