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Episode 8 - A View From The Top

Episode 8 - A View From The Top

FromCustomer Perspective: An Ipsos Podcast


Episode 8 - A View From The Top

FromCustomer Perspective: An Ipsos Podcast

ratings:
Length:
38 minutes
Released:
Jun 4, 2020
Format:
Podcast episode

Description

This week of 1st June, Helen Wilson and Trevor Clarke, invite Ralf Ganzenmueller, Ipsos Chairman of Customer Experience and Channel Performance, and the CEO of DACH (Germany, Austria, Switzerland), to sit in the podcast hotseat.  Ralf takes ‘a look around the corner’ as to where the world might be, what that might mean for our clients, and, indeed, for Ipsos, in our role as partners.
Find out more about Customer Experience, Mystery Shopping, Retail Performance and Retail and Consumer Intelligence at Ipsos.
If you’d like a question answered via our podcast, please get in touch with us at CustomerPerspective@Ipsos.com.
Released:
Jun 4, 2020
Format:
Podcast episode

Titles in the series (66)

Customer Perspective is a weekly podcast aimed at all of you who are concerned, in some way, with helping your organisation deliver on its Brand Promise to customers; so whether you’re a Customer Experience practitioner, lead CX measurement and management programmes, head up Mystery Shopping, are responsible for the performance of channels, or functions, and their role in delivering customer success … then this podcast is for you. Questions/Comments: CustomerPerspective@Ipsos.com www.ipsos.com