Are you introverted? If so, you're not alone. Many bookkeepers are. But, what if there were ways to be more at ease around people and have win-win partnerships with them? Today's guest, Siobhan Harrop-Scott of Harrop Scott & Associates Ltd., has some ideas that just might help. Through her bookkeeping business, she's developed hundreds of connections and has become a terrific leader for her staff. During this insightful interview, you'll learn...  The importance of listening and taking notes when speaking with people and having a system to record that information for future meetings Why you must be supportive and consistent in your daily communication with your staff Why building positive relationships are good for relieving stress To find out more about Siobhan, visit here.