35 min listen
EP36: Shep Hyken - How To Deliver Amazing Customer Service
EP36: Shep Hyken - How To Deliver Amazing Customer Service
ratings:
Length:
32 minutes
Released:
May 16, 2017
Format:
Podcast episode
Description
Do you WOW your clients? If not, you might lose them. According to our guest, customer service expert and New York Times best-selling author, Shep Hyken, you have to recognize every interaction you have with a client forms an impression, so make it a good one. During this interview, you'll discover... The power of gratitude and how it will take your customer service to new heights The importance of truly understanding your clients' needs How to deal with difficult customers in a respectful way To find out more about Shep, visit https://www.thesuccessfulbookkeeper.com.
Released:
May 16, 2017
Format:
Podcast episode
Titles in the series (100)
EP10: Heather Weiler - Mindset Is The Determining Factor In Your Success: Inspirational. Heather Weiler is exactly that. She is the owner of Weiler Bookkeeping Services, but more incredible is the journey she travelled before becoming a business owner. A few years ago, while she was 7 months pregnant with her third son,... by The Successful Bookkeeper Podcast