31 min listen
291 : What to do if Your Baristas Won't Listen to You
291 : What to do if Your Baristas Won't Listen to You
ratings:
Length:
35 minutes
Released:
Jul 4, 2021
Format:
Podcast episode
Description
Have you ever thrown your hands up in frustration and said something like, "Why won't my staff listen to me?!" I get this type of question a lot from people attending my lectures at Coffee Fest. Managers and owners alike have this moment often. I know I have. We desire nothing more than generating buy-in and to be at peace knowing that our employees are not only listening but will faithfully carry out what has been communicated. Unfortunately this just is not the case and today we will be exploring what some possible causes and suggesting some fixes to help you finally be able to trust your staff, and yourself. We will cover: Your approach to communication Expectations and engagement Approach to Leadership and communication Feedback and honesty A culture of ignoring the boss Your focus and energy Hiring the wrong people Systems of support Episodes to listen to next: 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017 248 : The 5 Elements of Resourcing your Team 244 : Top 10 Ways to Lose Employees Visit our sponsors! www.prima-coffee.com/keys www.pacficfoodservice.com www.coffeefest.com
Released:
Jul 4, 2021
Format:
Podcast episode
Titles in the series (100)
014 : A Barista's Guide to Advancing: How to take full advantage of where you are and set yourself up for success in coffee: We all want to make progress and be fulfilled in our work. For many of us though frustration in our jobs causes us to not take full advantage of our current role to help us get to where we want to be. Today we are talking about some basic (but... by Keys To The Shop : Equipping Coffee Shop Leaders