Emotional Intelligence the Neglected key to Success

By Josep Kyei Ankrah

EMOTIONAL INTELLIGENCE THE NEGLECTED KEY TO SUCCESS

 

Disvover your emotions, how to manage your emotions and the tools that will help you gain control and mastery over your entire life!

 

Your emotions carry the power to determine how far you go in life!

 

This book will help every leader and manager on how they can be effective in their leadership and managerial responsibilities so as to lead effectively all kinds of people for productivity. 

GRAB YOUR COPIES NOW!

• Language: English
• Publisher: Josep Kyei Ankrah
• Release date: Apr 24, 2024
• ISBN: 9798224448777

Book preview

HANDBOOK  FOR MANAGERS AND LEADERS

––––––––

JOSEPH KYEI ANKRAH

EMOTIONAL INTELLIGENCE - THE NEGLECTED KEY TO SUCCESS

HANDBOOK FOR MANAGERS AND LEADERS

Copyright @ September, 2022 by Joseph Kyei Ankrah

All rights reserved. Written permission must be secured from the publisher to use or reproduce any part of this book, except for brief quotations in critical reviews or articles.

ISBN: 978 – 9988 – 3 – 4326 – 2

Printed & Published By

Bridge of Hope Ltd

P. O. Box KS 12277

Kumasi.

––––––––

Tel: [phone]

DEDICATION

This book is lovingly  dedicated  to my uncle, Akwasi Appau Mensah and my brother, Justice Mensah. I am eternally grateful to you for your support.

Table of Contents

DEDICATION ....................................................iii

INTRODUCTION .............................................. 1

WHAT IS EMOTIONAL

INTELLIGENCE? .............................................. 9

SELF-MANAGEMENT.....................................37

EMPATHY.......................................................53

MOTIVATION ..................................................69

SOCIAL SKILLS .............................................79

EMOTIONAL

BLIND SPOTS ................................................99

IMPROVING YOUR EMOTIONAL

INTELLIGENCE ........................................... 111

BIBLIOGRAPHY .......................................... 123

OTHER BOOKS .......................................... 124

BY THE SAME AUTHOR ............................. 124

INTRODUCTION

––––––––

If your emotional intelligence is not in hand, if you do not have self-awareness, if you are not able to manage your distressing emotions, if you can’t have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.—Daniel Goleman

t is said education is a key to success and an educated person is a hidden millionaire. Many  people  now  have  the  keys  but

unfortunately cannot open the door of success. What is the missing link? Until recently, we all thought that formal education is the only way to succeed in life but we were all wrong. Many people who have no or little education are now the movers and shakers of every economy in the world. They rather employ the educated people

––––––––

to work for them. It is said men in suit really look successful until you find out that they work for men in T-shirts and jeans. While people with little or no education control assets and businesses of every economy, the well-educated people are employees. The aim of educated people is to climb the corporate ladder but the less educated people own the corporate ladders.

What explains this anomaly? The major factor that explains the anomaly is emotional intelligence. A comprehensive theory of emotional intelligence was proposed  in 1990 by two psychologists, Peter Salovey, at Yale, and John Mayer, at the University of New Hampshire. This theory was made popular in 1995 by Daniel Goleman, an American psychologist and journalist.

Emotional intelligence starts with knowing your emotions (self-awareness), then  being  able to manage them  (self-management or self- regulation) and using them to reach your goals (motivation). Once you are able to understand and regulate your emotions,  then you will be able to understand the emotions and feelings of

––––––––

others (empathy) and finally be able to influence them to achieve your goals (social skills).

In many instances people who are street smart turn to do better in life than people who are book smart but lack emotional intelligence. As we know, it is not the smartest people who are most successful or the most fulfilled in life. You may know people who are academically brilliant but are socially inept and unsuccessful at work or in life in general. Intellectual ability is not enough on its own for anybody to achieve success in life. Most people are hired based on their academic qualifications and ability to pass interview but they are fired for lack of emotional intelligence.

Being top of your class does not necessarily guarantee that you would be at the top of life. We have many high IQ people who are struggling in life. Your degrees and certificates are not cure to poverty. Many people have been able to satisfy academic examiners (academic qualifications) but have failed woefully to satisfy life examiners (success in life) due to deficiency in emotional intelligence. Many people too have failed woefully to satisfy academic examiners but have been able

––––––––

to satisfy life examiners because they possess emotional intelligence. There are others who have been able to satisfy academic examiners and life examiners because they have been able to match their emotional intelligence with their intellect. Emotional intelligence is considered one of the highest predictors of success as a manager.

If emotional  intelligence  is a key to success, why  don’t  everyone learn  it  and  become successful? Emotional intelligence is more of a behavioral issue, so it is not well structured for it to be learnt in a classroom setting. Because intellectual learning differs from behavior change in fundamental ways, the models of education for each are significantly different. For intellectual skills, the classroom is an appropriate setting, and simply reading about or hearing concept once can be enough to master it. Mathematics and engineering can be taught effectively in this mode. For behavioral change, on the other hand, life itself is the true arena for learning; this calls for practice over an extended period of time.

In school, you are given a lesson and you will

––––––––

later be tested based on the mastery of what you have learnt. So here you have a formula to follow, you know the lecturer and the examiner, questions can sometimes be given in advance, you can steal answers from a friend or be favored by the examiner. This makes intellectual learning easier. In life you are given a test and based on the test you learn useful lessons that will shape your character and behavior. In this case, you don’t know the examiner, everyone has different questions, there  is no formular, you cannot steal  answers  from  friends.  This makes  life examinations difficult to pass.

Learning in  school  is,  in  essence, adding information and understanding unto the memory banks  by fitting  new data  and insights  into existing frameworks. But learning an emotional competence involves that and more – it requires that we also engage  our emotional  circuitry, where  our social  and  emotional habits