Rotman Management

Grace Under Pressure: Strategies for Keeping Cool in a Crisis

OVER THE PAST SEVERAL MONTHS, our lives have been upended by the global pandemic. The adjustments to life we anticipated as temporary are morphing to new, still largely unfamiliar ways of working and living. Our teams have endured these changes as well, and we have also tried to help them manage it all. All this while leading transformation to our companies’ processes, systems, products, and operations. We are not going back to life as it was, but turning a page.

The sheer length of time we have managed this level of stress has a compounding impact on our physical, mental, and emotional health. While hope is on the horizon for an end to the current pandemic, it does not change this fact. In addition, people around us face challenges — our parents, spouses, colleagues, employees. We may not wish to acknowledge even to those closest to us that we are experiencing anxiety, frustration, and even

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