Twenty-five years after psychologist and author Daniel Goleman brought the term ‘Emotional Intelligence’ (EQ) to a wide audience with his 1995 book of the same name, EQ remains an essential skill for good leadership.
Simply put, EQ is the ability to recognise and understand our own emotions, as well as the emotions of others, and to use that information to guide our thoughts and actions.
EQ is not just a ‘soft skill’ or a
