Negotiating: Business Skills and Persuasion Tactics

By Tom Hendrix

This book consists of two titles, which are the following:



Book 1: Do you want to learn more about negotiation skills?


Are you okay at it but you could use some more information?


Do you feel like you can get more out of a deal if you just play it right?


These questions are at the heart of this quick guide. Inside of this book, we will show you the ropes of the most important negotiation skills. Some of them might actually be surprising to you, as they relate to active listening, assessing complicated situations, assertive action-taking, and other crucial but often overlooked factors. Each of these subjects will be accompanied by an elaborate explanations and enough details to convince you of the most fundamental parts of reaching beneficial agreements.




Book 2: Some elements of negotiating are often neglected when people discuss the art of such an important event. Negotiation skills involve many different aspects, such as reading the other person’s intentions and boundaries, mediation skills, decision-making, preparation, clarifying information to communicate better, etc.


These topics will all be touched on in this essential guide. You will learn to become more familiar with the many practices of negotiation, as well as avoid typical mistakes that have caused too many novices to miss out on what they could have gotten out of a deal.


You won’t make the same mistakes. You will be educated and well-prepared after reading or listening to this book.

• Language: English
• Publisher: Anonymous
• Release date: Oct 26, 2020
• ISBN: 9791220213035

Book preview

Skills

Chapter 1: What Is Negotiating?

Negotiating is a method by which people settle differences. It is a procedure by which compromise, or a contract is reached while staying away from arguing and dispute.

In any argument, people understandably aim to achieve the best possible solution for their position (or maybe an organization they represent). However, the principles of fairness, seeking mutual benefit, and maintaining a relationship are the keys to an effective result.

Specific forms of negotiation are used in many circumstances: international affairs, the legal system, federal government, commercial disputes or domestic relationships as examples. Nevertheless, general negotiation skills can be learned and used in a large range of activities. Negotiation abilities can be a big advantage in resolving any differences which develop between you and others.

Phases of Negotiation

In order to achieve a preferable result, it may be helpful to follow a organized technique to negotiation. For instance, in a work circumstance a meeting could really need to be arranged in which all parties that are involved can come together.

The process of negotiation typically involves the following phases:

Preparation

Conversation

Explanation of objectives

Negotiate everything towards a Win-Win solution

Agreement

Implementation of a course of action

1. Preparation

Right before a negotiation occurs, a choice needs to be made concerning when and where a conference will take place to talk about the issue and who will go to. Setting a limited time-scale can also be useful to stop the disagreement from continuing.

This phase includes guaranteeing all the essential facts of the situation are known so as to clarify your own position. In the work example I previously mentioned, this would include knowing the 'rules' of your organization, to whom help is offered, when help is not felt proper and the grounds for such refusals. Your organisation might well have policies to which you can refer in preparation for the negotiation.

Having a preparation before discussing the dispute will help to keep from further conflict and unnecessarily wasting time at the time of the meeting.

2. Conversation

Throughout this stage, people or members of each side advanced the case as they see it, i.e. their understanding of the circumstance.

Important skills during this stage include questioning, listening and clarifying.

Sometimes it is handy to take notes at the time of the discussion stage to record all points advanced in case there's need for more information. It's incredibly essential to listen, because when difference takes place, it is simple to make the error of saying way too much and listening insufficient. Each side should have an equal opportunity to prove their case.

3. Explaing Your Objectives

From the discussion, the objectives, interests and perspectives of both sides of the dispute need to be clarified.

It is valuable to note these factors in order of priority. Through this clarification it is usually possible to identify or establish some common ground. Information is an important part of the negotiation process, without it misconceptions are very likely to occur which might cause problems and barriers to reaching a valuable result.

4. Negotiate Towards a Win-Win Outcome

This stage focuses on what's described a 'win-win' result where both sides feel they have acquired something positive through the process of negotiation and both sides feel their point of view has been taken into account.

A win-win result is typically the best outcome. While this could not always be possible, through negotiation, it must be the ultimate goal.

Suggestions of alternative strategies and compromises need to be considered at this moment. Compromises are often positive alternatives which can usually attain greater benefit for all concerned compared to holding to the original positions.

5. Agreement

Agreement can be accomplished once understanding of both sides' perspectives and interests have been considered.

It is important to for everyone included to keep an open mind to achieve an acceptable resolution. Any contract needs to be made flawlessly clear so that both sides know what has been determined.

6. Carrying out a