Tips on Tips: How to Succeed as a Professional Server

By Daniel Mawhinney

How Do We Increase Tips?
Simple question. Simple answer. But like so many things in life, simple doesn't always mean easy.
Whether you are brand new to the serving profession or you are a seasoned pro, you are guaranteed to benefit from the specific knowledge, techniques and attitudes that you learn here.
Tips On TipsTM - How to Succeed as a Professional Server will give you the tools you need to move from being good, to becoming great and ultimately arriving at excellent!

• Language: English
• Publisher: Wide Awake Books
• Release date: Apr 3, 2012
• ISBN: 9781476147772

Book preview

TIPS ON TIPS™

How to Succeed as a Professional Server

By

Daniel J. Mawhinney

Published by DJDM Publishing, Inc.

Smashwords Edition

Copyright 2012 Daniel Mawhinney

This book is available in print at most online retailers

This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.

Cover design by Jonna Feavel

Image by Digital Art

Table of Contents

Welcome to Tips On Tips™

How Do We Increase Tips?

My Story

Part One

The Seven Tips for Highly Successful Servers

Adopting the Attitudes, Attributes and Actions of an Excellent Server

Tip Number One

TREAT EVERY CUSTOMER AS A V.I.P. (Very Important Person)

Tip Number Two

BE ENTHUSIASTIC BUT NOT FAKE

Tip Number Three

SHOW HOW MUCH YOU CARE

Tip Number Four

SELL THE SIZZLE

Tip Number Five

DRESS FOR SUCCESS

Tip Number Six

DEVELOP YOUR SIXTH SENSE

Tip Number Seven

KEEP SCORE AND SET GOALS

Review of Part One

Part Two

Following The Steps To Success

Mastering the Cycle of Service

Step 1 Greet the Guests

Step 2 Take the Drink (& Appetizer) Order

Step 3 Deliver Drink Order

Step 4 Take the Food Order

Step 5 Deliver the A, B, C's

Step 6 Deliver the Meal

Step 7 Check Back

Step 8 Pre Bus the Table

Step 9 Sell a Dessert

Step 10 Deliver the Dessert

Step 11 Check Back on the dessert and Deliver the Check

Step 12 Collect the Check with payment

Step 13 Return the Check with receipts

Conclusion

What is Tips on Tips™ Training?

 Welcome to Tips On Tips™

Congratulations!

Whether you are brand new to the serving profession or you are a seasoned pro, I want to welcome you and congratulate you.

You have chosen to work in one of the most demanding yet most rewarding occupations in the world; that of a Professional Server.

The skills that you acquire and develop here will serve you well throughout your life in whatever field of endeavor you find yourself.

The specific knowledge, techniques and attitudes