The Best Kept Secret: The Key To Increase Profits Without Costing You a Dime
By Jacques Vincent and Raymond Aaron
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The Best Kept Secret - Jacques Vincent
THE BEST KEPT SECRET
The Key To Increase Profits Without Costing You A Dime
www.thebestkeptsecretbook.com
Copyright © 2017 JACQUES VINCENT
ISBN-13: 978-1978403390
ISBN-10: 1978403399
All rights reserved. No portion of this book may be reproduced mechanically, electronically, or by any other means, including photocopying, without permission of the publisher or author except in the case of brief quotations embodied in critical articles and reviews. It is illegal to copy this book, post it to a website, or distribute it by any other means without permission from the publisher or author.
Limits of Liability and Disclaimer of Warranty
The author and publisher shall not be liable for your misuse of the enclosed material. This book is strictly for informational and educational purposes only.
Warning – Disclaimer
The purpose of this book is to educate and entertain. The author and/or publisher do not guarantee that anyone following these techniques, suggestions, tips, ideas, or strategies will become successful. The author and/or publisher shall have neither liability nor responsibility to anyone with respect to any loss or damage caused, or alleged to be caused, directly or indirectly by the information contained in this book.
Publisher
10-10-10 Publishing
Markham, ON
Canada
Printed in Canada and the United States of America
TABLE OF CONTENTS
DEDICATION
FOREWORD
ACKNOWLEDGEMENTS
LET’S GET STARTED
1. YOU WON’T LEARN THAT AT SCHOOL
Business Philosophy
Types of Management
a) Seagull Manager
b) Fear Monger
c) Autocratic or Authoritarian Management
d) Panda Bear Management
e) Good Management
Company Politics
80/10/10 Rule
How I Did It
2. WHERE DO WE GO FROM THERE?
Self-Education Is Not for Everyone
If It’s Not Broken, Then Break It
The Hidden Secrets
How Do I Get the Secrets Out?
See No Evil, Hear No Evil
How I Did It
3. EXPECT THE BEST OUT OF PEOPLE
You Will Be Amazed
People Are More Receptive
Communication
They Will Follow You
The Search for Leaders
How I Did It
4. PRIORITIES
Setting Priorities
Learn to Say NO
Multitasking is Dead
Setting Goals
Are You Ready?
What I Did
5. MONITORING & TRACKING
The New Age
How to Set Up a Tracking Device
Monitor Your Results
Share Your Results
Watch the Magic
What I Did
6. TRIALS & ERRORS
What to Expect
Told You So
What If
Don’t Settle for Less Than the Best
Keep on Tracking
What I Did
7. TODAY’S TECHNOLOGY
Embrace New Ways of Doing Things
Can’t Teach Old Dogs New Tricks
Cross Training
Heir of the King
What I Did
8. POWER OF ENGAGEMENT
What’s Your Reality?
Employee Engagement
Complexity is the Enemy
You Can Turn it Around
Energy
What I Did
9. CUSTOMER SERVICE
Inside Job
Be Creative
Find Your Clients’ Voices
Do Better Than Your Competitors
Without Them, You Got Nothing!
Don’t Take Them for Granted
10. CELEBRATE YOUR WINS
You Made it This Far
Don’t Let Your Ego Get in the Way!
The Magic Word
Celebrate
Recognition
CONCLUSION
A LITTLE INFO ABOUT ME
Dedicated to my Father, Maurice Vincent (1921–1995)
I dedicate this book to my father, who showed me early in life that hard work, patience, and perseverance can get you through anything. Truth, honesty, and integrity still exist in our world. I miss him dearly. I only hope that I have made him proud.
FOREWORD
The Best Kept Secret, The Key To Increase Profits Without Costing You A Dime by Jacques Vincent is intended to help you realize that you can achieve success and happiness at work if you dare to explore the possibilities that are available to you and your business today. Do you think it’s time to transform your business, yet have no idea where to start? You probably have some concerns that need to be resolved; however, you just do not know what your primary focus needs to be. The values of relationship, respect and doing the right thing are essential in business today. Without such values, your business may experience certain difficulties including high employee turnover, lack of participation and commitment, all of which could result in production inefficiency.
This book will persuade you to evaluate your beliefs and teach you new strategies which might be a challenge to your philosophies. In this book, you will find very simple ideas and suggestions that you can implement to transform your business and maximize growth in the near future, rather than experience the stagnation that many businesses endure. If you decide to implement and utilize the methods set out in this book, you will find the outcome to be powerful and astounding!
Raymond Aaron
New York Times Bestselling Author
ACKNOWLEDGEMENTS
I owe many thanks to so many people who have helped me in my ventures.
First, I would like to thank my wife, Lisa, for supporting me. She has helped me with all of my endeavors, and has been not only my partner in life but in business as well. She gave me 4 beautiful children who have been my inspiration to be a better person.
Second, I want to give my appreciation to my in-laws, Victor and Josephine Perrot, for helping me begin my dream as an entrepreneur in my life. Until we meet again, thank you.
Third, I am so grateful to the many mentors who have been my teachers through their books. They have been my inspiration, and have shaped who I am today. Thank you to Les Brown, Tony Robbins, Jim Rohn, John C. Maxwell, James Allen, Burke Hedges, Bob Proctor, Sir Richard Branson, and Darren Hardy.
Lastly, I want to thank Mr. Raymond Aaron and my personal book architect, Barb Powers, for assisting me with my book and helping to make my dream come true.
LET’S GET STARTED
Congratulations!! You just showed that you want to improve yourself, and others who are around you, just by picking up this book. Whether it is for you as a business owner or as an employee, after you have read this book, you will be in a position to improve your production and the quality of your product, as well as to benefit from lowering employee injury and reducing staff turnover. With the right attitude, you can turn problems into opportunities. The system is the best kept secret, which will enlighten you. The result will be an increase in profits, without costing you a dime.
The goal of this book is to benefit everyone involved in your company. The format is laid out like a recipe, which will be easy for any person to follow, to assure you those things