Earn More Tips On Your Very Next Shift...Even If You're a Bad Waiter

By Steve DiGioia

Waiters, are you tired of working your butt off in restaurant after restaurant and never really making the money you deserve?

Are you tired of not getting the BIG tips you want? Tips of 20% or more on every table?

So what are you going to do about it?

This book is what you must have to earn more tips, bigger tips, tips that will change your life! Don’t you want that?

So how can this book help you? What can you learn from this that is different from whatever else you’ve been taught & doing?

Let’s take a step back for a moment...

During my research to prepare for writing this book, I scoured the internet for information that was already written by others on this topic. I wanted to see what the competition was up to and was amazed by what I found. Actually I was embarrassed.

Some of the recommendations were so bad that I had to stop looking. Did ANY of these people ever actually work as a waiter, a bartender or manage a restaurant? If so, they probably were not very successful.

Here is a listing of some things I found that was supposed to help waiters earn more tips. Look at this nonsense!

*Write your name and a smiley face on the check
*Give a piece of candy to the customer with the check
*Bend or crouch down on the side of the table when speaking with the guest
*Lightly touch the customer sometime during their meal
*Wear a red shirt, red lipstick or a flower in your hair (for the ladies)
*Carry more than one pen

Are they kidding? I can’t tell you how many blogs, articles and other web sites mentioned some of the same things. I think they all copied each other’s dumb ideas. And yes, dumb they are.

These ideas are embarrassing and childish.

Give a piece of candy when you present the check to the guest. What are we in preschool?

Write a smiley face on the check? You might just get stiffed now because of that.

Carry more than one pen? Well, that’s a no-brainer but it won’t make you any more money.

Bend or crouch down while taking the order? Now you’re getting in my face. Please don’t do that.

Wear a red shirt, lipstick or a flower in your hair? The 1960′s are long gone my friend.

Lightly touch me...not unless you want a fat lip!

These are childish, improper and useless things to tell a waiter, especially one that is young and inexperienced and just trying to learn more about their trade.

This will do nothing more than to instill bad habits that will be difficult to break out of.

You are a professional. You take pride in your job, your career. You do not need to resort to worthless tactics and I won’t insult you with stuff like this.

So I stopped looking. I don’t need anyone’s help to write this book, surely not from any of those “experts”.

I have been in this business, in one manner or another, for 25+ years. I have seen some of the best and worst at their trade. And I learned from all of them. I learned what REALLY works!

Remember: Only by making your guests feel special, feel as if THEIR enjoyment is YOUR primary concern, will you make the big tips. All else is not important.

Even if you learn just ONE thing from the book, like my “Magical Table Greeting”, you will be far better off than 90% of all the other waiters out there.

Here’s a few of the chapters in this book:

*Two Minutes or Two Bites
*So What Do You Recommend?
*Get That Kid’s Mac & Cheese First
*I’m a Waiter NOT a Salesman
*I Have My Own Stuff To Talk About
*Know Thy Substitutions
*Where Did I Leave That Thing?
*My Busboy, My Partner
*Where’s The Nearest Bookstore?
*Now Get Outta My Way
*Take My Picture Please
*Goodnight My Guest
*Do I Really Care About My Guest?

And much more.

So, are you willing to learn a few things?

• Language: English
• Publisher: Steve DiGioia
• Release date: Mar 4, 2013
• ISBN: 9780989070225

Steve DiGioia

Based on 25+ years of experience, author Steve DiGioia details proven tactics to make any customer feel special and feel as if THEIR enjoyment is YOUR primary concern. This is the essence of the "WOW" customer service that we all are told to provide...but never actually taught how to do. Isn't it about time we change that?He won't waste your time telling you to crouch down table-side when you take the orders. He won't tell you to lightly touch the guest sometime during their meal, nor to give a mint or piece of candy to the guest when you present the check. This is the nonsense he reads from other "experts" in the field of making bigger tips. This is insulting and demeans the professionalism of thousands of experienced waiters.This book provides real-world examples of the situations any waiter or bartender will face each day and gives you the tools needed to create a memorable experience for your guests. This easy to follow training method can be used across all industries, resulting in better customer retention and repeat business for your company.Steve will teach you what really works...are you ready?

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