Messages: The Communication Skills Book

Written by Matthew McKay, Martha Davis and Patrick Fanning

Narrated by Melinda Wade

Many people assume that good communicators possess an intrinsic talent for speaking and listening to others, a gift that can’t be learned or improved. The reality is that communication skills are developed with deliberate effort and practice, and learning to understand others and communicate your ideas more clearly will improve every facet of your life.

Messages has already helped thousands of people build communication skills and cultivate better relationships with friends, family members, coworkers, and partners. With this fully revised and updated fourth edition, you’ll discover new skills to help you communicate your ideas more effectively and become a better listener. Learn how to:

• Read body language
• Develop skills for couples communication
• Negotiate and resolve conflicts
• Communicate with family members
• Handle group interactions
• Talk to children
• Master public speaking
• Prepare for job interviews

This new edition features a much-needed chapter on digital communication. Effective communication can easily be compromised when you’re not able to read your conversation partner’s body language, facial expression, or vocal tone. This chapter teaches you how to express yourself well via phone, email, texting, and video—all the skills you need to thrive in the digital age.

• Language: English
• Publisher: New Harbinger Publications
• Release date: Nov 7, 2018
• ISBN: 9781684034482

Matthew McKay

Matthew McKay, Ph.D., is a clinical psychologist, professor of psychology at the Wright Institute, cofounder of Haight Ashbury Psychological Services, founder of the Berkeley CBT Clinic, and cofounder of the Bay Area Trauma Recovery Clinic, which serves low-income clients. He has authored and coauthored more than 40 books, including The Relaxation and Stress Reduction Workbook and Seeking Jordan. The publisher of New Harbinger Publications, he lives in Berkeley, California.

Reviews for Messages

[cassandrat-1 · Rating: 5 out of 5 stars]

Great book. I continually refer back to it. I like that it starts with advice on being a good listener as part of being a communicator. The conflict management section is also very helpful, including the advice on giving whole messages.