The home services industry is facing tough times – labor shortages, economic uncertainty, inflation, high interest rates, etc. As an entrepreneur, it's easy to feel overwhelmed. However, some key leadership skills could help you with these challenges.In part 2 of this two-part series, leadership extraordinaire and former Green Beret Scott Mann explains the critical elements often overlooked by leaders, one of which could make all the difference in your team's success.He teaches us to be "empathetic witnesses," truly understanding the pain points and aspirations of our team members.Scott also stresses the importance of context. He explains how field professionals possess unique perspectives and experiences that offer crucial decision-making insights. Leaders who actively seek and value this context gain a more holistic understanding of their business, leading to better outcomes.Beyond understanding our teams, Scott highlights the importance of sharing ourselves. He encourages leaders to be open and vulnerable, using their stories to build trust and motivate their teams.Inspired by his background facing high-stakes situations, Scott shares leadership lessons that apply universally. What works in life-and-death circumstances works even better in business environments.If you're ready to transform your leadership and build a team driven by connection and purpose, don't miss this powerful two-part conversation with Scott Mann. Key TakeawaysIntro (00:00)Empathy in leadership, understanding staff pain (04:52)Leadership, trust, and communication in various industries (09:54)Techniques for effective communication (16:56)Storytelling, leadership, and context in business (22:40)Additional Resources➡️ Schedule a FREE consultation here: https://rynoss.com/contact-us/Connect with Scott MannGet all his books from the Website: https://scottmann.com/Instagram: https://www.instagram.com/scottmannauthor/Facebook: https://www.facebook.com/ScottMannAuthor/LinkedIn: https://www.linkedin.com/in/davidscottmann/Twitter/X: https://twitter.com/rooftopleaderYouTube: https://www.youtube.com/channel/UCYOQ7CDJ6uSaGvmfxYC_skQ/videosTo The Point Home Services Podcast is a home services podcast that gets to the point! Focused on helping HVAC, plumbing, electrical, roofing, and many other HS companies grow exponentially.