36 min listen
Thomas Herman on the Importance of Customer Feedback and Client Outcomes
FromKaffeen Espresso | supercharged agency new business & marketing
Thomas Herman on the Importance of Customer Feedback and Client Outcomes
FromKaffeen Espresso | supercharged agency new business & marketing
ratings:
Length:
40 minutes
Released:
Oct 16, 2023
Format:
Podcast episode
Description
I interviewed Thomas Herman, the founder of Path, a creative consultancy that helps brands innovate and renovate their products. We discuss the challenges and opportunities of being a leader in a creative agency, the importance of being market-oriented, and the value of customer feedback. Thomas shares his learnings on time tracking in agencies, the need for consistency in lead generation, and the importance of focusing on commercial outcomes for B2B clients.Resources mentioned in this episode: PathLead Flow SprintPath’s Every Dimension podcast Resources mentioned in this episode:> Lead Flow Sprint > https://www.kaffeen.club/lfs <> Win Clients Consistently > https://www.kaffeen.club/wcc < > Client Magnet Book > https://www.kaffeen.club/book <
Released:
Oct 16, 2023
Format:
Podcast episode
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