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The Essential Mindset Shifts for Successful Leadership

The Essential Mindset Shifts for Successful Leadership

FromPsychology of Customer Success


The Essential Mindset Shifts for Successful Leadership

FromPsychology of Customer Success

ratings:
Length:
23 minutes
Released:
Jan 10, 2024
Format:
Podcast episode

Description

Want to know a secret?  Setting your CS strategy is the easy part!What often prevents MOST CS leaders from achieving the results and recognition they hope for is their mindset.We'll dive into what the heck mindset is, how it affects your results, and how it needs to change as you move from an individual contributor to a leader.  BY THE TIME YOU FINISH LISTENING, YOU’LL  KNOW: The key differences between a CSM mindset and a CS Leadership mindsetAdvice for how to let go of perfectionism by lowering the stakesThree questions to ask yourself to untwist your thinkingHow to build confidence and beat imposter syndromeCONNECT WITH RACHELFollow at: LinkedInInstagram WEBSITE https://provansuccess.comWORK WITH RACHEL: CS Leadership Academy
Released:
Jan 10, 2024
Format:
Podcast episode

Titles in the series (18)

Humans don’t think and act like computers.  So why are you setting your CS strategy based solely on logic?  Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams.So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this show is for you.