Manual processes can slow us all down, which is why automation and AI are such big topics in the business world right now. But when you’re in the business of people like HR, it’s not always simple to optimize and automate. In this episode of HR Unplugged, we sat down with TJ Davis, our Head of People Operations at BambooHR, to hear his perspective on improving manual processes. We hear his approach to continuous improvement, how to decide what to automate, and the best ways to use AI to become more efficient. Key Moments: The biggest challenge when optimizing HR processes Examples of processes that could use automation How to decide what to automate How to use continuous improvement principles  Convincing leadership to move away from manual processes Tools that can help you automate HR processes What you need to know about AI