Marcus Aman is the founder of Bayley: The Service Bay Assistant, a technology that helps reduce chaos at the dealerships, by identifying bottlenecks and allowing service staff to work more efficiently using IoT devices and the smart bay sensor system.
Marcus was a former fixed operations director who had worked in the car industry for 14 years. He was frustrated with the efficiency of the dealership, so he decided to create a timer system to track the activity of cars in the shop. Through a mutual customer, he was able to turn this into a business, Bailey, a smart service based system which tracks efficiency. He loves the people he has met in the industry and now has the ability to control his destiny and make a difference in the industry. His daily driver is a Honda Accord, but he loves his Jeep Wrangler for his kids.

Connect:
Marcus: https://www.linkedin.com/in/marcusaman/
Work more efficient: https://www.getbayley.com/

Kaylee Felio
LinkedIn: https://www.linkedin.com/in/gotopartsgirl
Website: https://www.partsedge.com/

Takeaways

Opportunities found in Fixed Ops Department led to the creation of Bayley
Measurement is the key to improving efficiency and success
The importance of data in understanding and improving repair order times


Quote
“If you can measure it, you can manage it.”

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