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Growth Snack: How to Create Passionate Referral Customers

Growth Snack: How to Create Passionate Referral Customers

FromThe Breakout Growth Podcast


Growth Snack: How to Create Passionate Referral Customers

FromThe Breakout Growth Podcast

ratings:
Length:
9 minutes
Released:
Apr 26, 2022
Format:
Podcast episode

Description

If you want to generate more raving fans for your business build a machine to understand what drives some of your users from awareness to white-hot enthusiasm. That is the theme of this week’s Growth Snack: The Breakout Growth Podcast Short with Sean Ellis and Ethan Garr. The ”Perfect Customer Loop” is a way to visualize the journey that evangelizer-customers follow as they try, use, and fall in love with your product. 
 
In our last Growth Snack, we talked about the trap companies often fall into when they achieve product/market fit but fail to understand it deeply enough to operationalize growth effectively. This conversation builds on that and will help you avoid that mistake while tapping into the emotions that drive users to your product’s must-have experience.
 
So jump in with us, and in less than 10 minutes you will learn how The Perfect Customer Loop can help you accelerate growth.

We discussed:
 
* “The Perfect Customer Loop”, a tool for dialing-in product/market fit (00:34)

* The value of visualizing retention and referral in action (02:56)

* How teams win with this exercise (04:03)

* Leveraging the learnings to improve speed-to-value  (05:23)

* Warning; don’t fall into this trap (05:41)
Released:
Apr 26, 2022
Format:
Podcast episode

Titles in the series (92)

Sean Ellis and Ethan Garr interview CEOs and product, growth and marketing leaders from the world's fastest-growing companies so that you can learn from them how to take your growth to the next level. Sean and Ethan draw on decades of experience growing breakout success companies and products including Dropbox, Robokiller, LogMeIn, Eventbrite, Lookout and Uproar to ask the right questions.