[REPLAY]Chris Voss is an internationally-acclaimed negotiation expert, Masterclass instructor, best-selling author, and former FBI hostage negotiator. In this episode replay, Chris shares valuable insights about how anyone can learn to negotiate and create win/win scenarios in business and life.What we discuss in this episode:The importance of negotiation, and how to do it in a way that creates a win/win for all parties. Visual cues that will help you understand what someone else is feeling so that you can address their needs and serve them more effectivelyChris shares stories and anecdotes that help explain how anyone can learn to negotiation and how esepcially valuable negotiation is for car sales professionals to masterLike this show? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!Thanks, Chris VossIf you enjoyed this conversation with Chris Voss, please let him know by clicking on the links below and sending him a message.Click here to thank Chris Voss on Twitter Click here to let Michael know about your number one takeaway from this conversation