46 min listen
148) #ExponentialInsights: Overdrafts: It’s Really Not About Fees (Really!)
148) #ExponentialInsights: Overdrafts: It’s Really Not About Fees (Really!)
ratings:
Length:
37 minutes
Released:
Nov 30, 2021
Format:
Podcast episode
Description
Let these numbers frighten you a little bit:
-6% of U.S. households are unbankable and 18.7% are underbanked
-The payday loan check cashing industry is about $32 billion
-9% of bank account holders pay 84% of the $11 billion in annual overdraft fees
It’s no wonder that overdrafts are the common enemy that financial brands need to vanquish.
In this episode, I speak with Joel Schwartz, Founder & Co-CEO at DoubleCheck Solutions, about the need to give consumers what they need (financial relationships) and what they want (financial flexibility and control):
Join us as we discuss:
- Why overdrafts are such a hot topic at this moment
- It’s customer control that’s the issue, not overdraft fees
- Digital growth opportunities for offering compassion
- Updating old-fashioned mindsets about banking services
- Why doing the right thing is good business
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
-6% of U.S. households are unbankable and 18.7% are underbanked
-The payday loan check cashing industry is about $32 billion
-9% of bank account holders pay 84% of the $11 billion in annual overdraft fees
It’s no wonder that overdrafts are the common enemy that financial brands need to vanquish.
In this episode, I speak with Joel Schwartz, Founder & Co-CEO at DoubleCheck Solutions, about the need to give consumers what they need (financial relationships) and what they want (financial flexibility and control):
Join us as we discuss:
- Why overdrafts are such a hot topic at this moment
- It’s customer control that’s the issue, not overdraft fees
- Digital growth opportunities for offering compassion
- Updating old-fashioned mindsets about banking services
- Why doing the right thing is good business
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Released:
Nov 30, 2021
Format:
Podcast episode
Titles in the series (100)
2) #ExponentialInsights: Forget IQ or EQ. What’s Your Adaptability Quotient? w/ Jim Marous: Has anyone ever pushed you into a cold lake you were too scared to jump into? Once you get over the initial shock, you find yourself happy to be in the water. Well, COVID-19 has pushed people into new financial waters — and they’re already getting ove... by Banking on Digital Growth