17 min listen
99) #InsideDigitalGrowth - To Bot or Not to Bot? That Is the Question
99) #InsideDigitalGrowth - To Bot or Not to Bot? That Is the Question
ratings:
Length:
15 minutes
Released:
Jun 8, 2021
Format:
Podcast episode
Description
How critical are chatbots for our website?
Today, as part of the Digital Growth Series, I’m answering that question from Frank, a marketing director for a financial brand on the east coast.
Chatbots can make or break a digital experience. So, before you dive in, you need to consider a few things.
In this episode, I explain:
- The 3 considerations you need to address before implementing a chatbot
-The experience of chatbots: acknowledging the generation gap and avoiding the uncanny valley
- The most effective way to implement a chatbot with today’s technology
Check out these resources we mentioned during the podcast:
- Conversational Marketing
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Today, as part of the Digital Growth Series, I’m answering that question from Frank, a marketing director for a financial brand on the east coast.
Chatbots can make or break a digital experience. So, before you dive in, you need to consider a few things.
In this episode, I explain:
- The 3 considerations you need to address before implementing a chatbot
-The experience of chatbots: acknowledging the generation gap and avoiding the uncanny valley
- The most effective way to implement a chatbot with today’s technology
Check out these resources we mentioned during the podcast:
- Conversational Marketing
You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.
Released:
Jun 8, 2021
Format:
Podcast episode
Titles in the series (100)
6) #ByTheBook: Financial Stress in the Fourth Industrial Revolution: 87% of Americans reported experiencing "high" or "moderate" levels of anxiety in connection to money in a survey conducted by Northwestern Mutual. (https://news.northwesternmutual.com/2018-06-12-New-Research-Money-Is-The-Leading-Source-Of-Happiness-An... by Banking on Digital Growth