28 min listen
60) #ExponentialInsights: Creating a Sustainable Competitive Advantage w/ Matt Monge
60) #ExponentialInsights: Creating a Sustainable Competitive Advantage w/ Matt Monge
ratings:
Length:
29 minutes
Released:
Jan 19, 2021
Format:
Podcast episode
Description
Physical or digital? Human or bot? Technology or customer experience? These questions pose a dangerous false dichotomy for financial institutions.
A sustainable competitive advantage over time emerges from people — human beings — who can pull together a technologically-driven solution drawn from disparate sources.
In this episode of Banking on Digital Growth, I talk with Matt Monge, the brand and marketing agency director for On the Mark Strategies. Matt helps financial brands be more human, particularly in the post-COVID digital world.
We talked about:
The difference between employee experience and employee engagement
Where people are getting stuck in digital transformation
How to create a competitive advantage for your financial brand
You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
A sustainable competitive advantage over time emerges from people — human beings — who can pull together a technologically-driven solution drawn from disparate sources.
In this episode of Banking on Digital Growth, I talk with Matt Monge, the brand and marketing agency director for On the Mark Strategies. Matt helps financial brands be more human, particularly in the post-COVID digital world.
We talked about:
The difference between employee experience and employee engagement
Where people are getting stuck in digital transformation
How to create a competitive advantage for your financial brand
You can find this interview, and many more, by subscribing to Banking on Digital Growth on Apple Podcasts, on Spotify, or here.
Released:
Jan 19, 2021
Format:
Podcast episode
Titles in the series (100)
18) #ByTheBook: Lessons from a Digitally-Disrupted Music Industry: Some of you are old enough to remember CDs, right? You know, those $15 frisbees we used to get music on? Well, your financial brand can learn a lot from their decline. In today’s By the Book episode, I take a look at the 3 Ds of digital disruption and... by Banking on Digital Growth