Episode 207 hosts Babak Moini, the founder of Laser Clinics Australia (LCA). LCA started in 2008 and have become the world's largest aesthetic and skin chain of clinics with over 200 locations in Australia, Singapore, UK and Canada. Since then, numerous other competitor chain clinic brands have competed with each other for the same demographic of patients (including Silk Laser Clinics, Evolution Clinics, Australian Skin Clinics, Clear Complexion Clinics and several other brands) The universal feature of the chain clinics includes offering discounted and high volume treatments, often in high foot traffic locations and shopping malls. Babak sold his final shares in LCA in 2017 and has observed from the sidelines how the aesthetic chain clinic model that he started has evolved. We discuss: Babak's backstory and how LCA came to be His assessment of the current strategy of his previous company LCA His opinions on the franchisor vs franchisee relationship  His views on why adding additional services to an aesthetic clinic can be problematic How discounted prices have not kept up with inflation  Quantity vs quality - the potential issue with discounting aesthetic treatments His assessment of the proposed acquistion of Silk by Westfarmers' API  How the new proposed regulations by AHPRA may impact aesthetic clinics and injectors His top tips to make your clinic more agile in difficult economic times His predications about the Australian macro-economy for the near future Join IA Patreon (our online subscription platform) & get access to the following education, support and community: Access to four IA Whatsapp groups (General, Injectables, Business & Regenerative Aesthetics)  Access to our IA Business Live sessions (Business Zoom sessions led by David) Access to our IA Injectable Live sessions (Injectable Zoom sessions led by Dr Jake) Access to weekly IA Hints & Tips (Videos, insights and injectable education) Access to our growing IA Library of clinical papers, books and resources Access to IA Business Insights - live Zoom recordings of David doing business coaching with individual IA Patrons Access to eight pre-recorded IA Webinars Access to IA Secret Sessions - exclusive recorded conversations Shadowing opportunities in clinic with Dr Jake (additional cost) Business mentoring opportunities with David (30 minutes intro session free for Platinum tier Patrons) Subscribe to our podcast: Subscribe to IA on Apple Podcasts Subscribe to IA on Spotify Other IA links: Follow IA on Instagram Sign up as an IA Patron Visit the IA website  Contact IA Apply to be a guest on IA Dr Jake Sloane: Follow Dr Jake on Instagram  Dr Jake's website David Segal: Follow David on Instagram Our guest: Follow Babak on Instagram