Episode 62 On this episode of Loan Officer Success, hosts Mike Cardascia and Erica Homefield are joined by Andrea Mai. As a mortgage loan officer, there is a lot left in the unknown - and for some this can be a little tough to manage. Andrea Mai discusses how to center yourself, how to respond and react in situations, and how to even help calm others - because paying it forward can go a long way. Get your complimentary loan officer coaching call here.