The shift to remote work has brought on a brand new set of challenges for people operations professionals as they experiment with new tools, approaches and methods to keep teams happy and communication in constant flow. On this episode of New World of Work, Rhys sits down with Kimberly Bringas, Leadership Development Partner Lead at Drizly, to discuss the best ways to approach difficult conversations and conflicts while working remotely. In her role, Kimberly works with leadership to identify development opportunities as their teams scale, and coaches leadership on their pain points and growth opportunities. During the episode, Rhys and Kimberly discuss strategies for recognizing, understanding and diffusing conflict while working remotely.New World of Work is produced by Quill.