A remote working environment comes along with multiple perks like convenience, flexibility and enjoying all the comforts of home, but it also presents its own unique set of challenges. For example, remote teams may find it more difficult to form genuine connections and build trust with their colleagues. In this episode, Rhys sits down with Jess Johannson, the Chief People Officer at Tucows, to explore how to bring a team together despite physical barriers. As a global company dedicated to making the internet better and narrowing the digital divide, Tucows is on the leading edge of strategies for uniting remote teams. During the episode, Jess shares her expert insights and tips for building a tight-knit culture while working remotely such as ritual-building activities. She also discusses the importance of taking a customized approach in people operations overall to create a positive, inclusive company culture.New World of Work is produced by Quill.