As one of the most well-known event management systems in the world, Eventbrite has been dominating the industry for over a decade. But when the pandemic hit, companies around the world were forced to make some fundamental changes to their business operations, and Eventbrite was no exception—one such change was making the transition to a hybrid working model for its hundreds of employees. In this episode of New World of Work, Eventbrite’s Chief Human Resources Officer, David Hanrahan, shares some of the key insights and learnings he took away from making the shift to a hybrid working model. With over 20 years of experience in the people operations field (including a three-year stint at Twitter), David has a wealth of knowledge and insights to share with us about change management, building company culture and what it takes to make a hybrid working model successful.New World of Work is produced by Quill.