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Kerry Goyette Talks About Workplace Analytics & The Future of Work

Kerry Goyette Talks About Workplace Analytics & The Future of Work

FromBe Customer Led


Kerry Goyette Talks About Workplace Analytics & The Future of Work

FromBe Customer Led

ratings:
Length:
35 minutes
Released:
Feb 23, 2022
Format:
Podcast episode

Description

Kerry Goyette, founder, and president of Aperio Consulting Group, is today's guest on Be Customer Led with Bill Staikos. Aperio Consulting Group is a corporate consulting firm specializing in developing high-performance cultures via workplace analytics and training. Moreover, Kerry is a keynote speaker, an award-winning author, and an expert in behavioral science. In today's episode, Kerry discusses her thoughts, knowledge, and expertise with workplace analytics and the future of work. [01:04] Background – Starting the conversation, Kerry recounts her journey thus far. [03:03] Aperio Consulting Group – Kerry discusses how Aperio help its clientele work at their best.[05:31] Workplace Analytics –  Kerry discusses how analytics technology has influenced her work with corporations. Moreover, she explains how organizations are using these capabilities to strengthen their cultures and teams. [09:47] Artificial Intelligence – Kerry discusses how artificial intelligence may be used to uncover opportunities and assescs cultures or teams' strengths and weaknesses.[13:17] Aperio’s Approach – Kerry shares with us how her firm approaches exploring raw, messy data to find valuable information using data mining techniques and artificial intelligence. [21:34] Great Resignation – Kerry outlines what she sees as the factors influencing the ‘great resignation’ and why there’s more to the story than it being just another effect of the pandemic. [26:59] Future Work – Kerry discusses her perspective for the new normal and how our work culture may evolve as people begin to rethink the way they work.[30:00] Motivational Research Institute -  Kerry talks about her work in the Motivational Research Institute and why she founded it. [34:14] Inspiration – Kerry reveals where she finds inspiration.Resources:Connect with Kerry:LinkedIn: linkedin.com/in/kerry-goyette/Website: aperiogroup.com
Released:
Feb 23, 2022
Format:
Podcast episode

Titles in the series (50)

We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com