35 min listen
994: Why Onboarding Matters, with Donna Weber
994: Why Onboarding Matters, with Donna Weber
ratings:
Length:
43 minutes
Released:
Nov 11, 2021
Format:
Podcast episode
Description
Donna Weber is a customer onboarding expert and the author of Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions. On today's episode we're talking about taking care of your customers. Like, why too many companies (basically) ignore their customers while prioritizing new business over existing, and what the consequences of that are. Then we dive into Donna's Orchestrated Onboarding™ framework, and how it allows you to move away from ad hoc and reactive onboarding to delivering a prescriptive journey of best practices.
Connect with Andy: LinkedIn
Sponsored by:
Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io
BombBomb | Build better business relationships with video messaging | BombBomb.com
Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com
Explore the Revenue.io Podcast Universe:
Sales Enablement Podcast
Selling with Purpose Podcast
RevOps Podcast
Connect with Andy: LinkedIn
Sponsored by:
Revenue.io | Unlock exponential growth with an AI-powered RevOps platform | Revenue.io
BombBomb | Build better business relationships with video messaging | BombBomb.com
Scratchpad | The fastest way to update Salesforce, take sales notes, and stay on top of to-dos | Scratchpad.com
Explore the Revenue.io Podcast Universe:
Sales Enablement Podcast
Selling with Purpose Podcast
RevOps Podcast
Released:
Nov 11, 2021
Format:
Podcast episode
Titles in the series (100)
Episode 5: Miles Austin, the “Web Tools Guy,” talks about the apps and hacks that transform sales productivity: In this episode, Part 1 of our extended conversation, Miles Austin (Founder of Fill the Funnel AKA "The Web Tools Guy") shares his recommendations for tools you absolutely should be evaluating and using today. by Sales Strategy & Enablement by Revenue.io