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Communication Skills: 8-in-1 Guide to Master Body Language, Assertiveness, Conversations, Persuasion, Humor, Small Talk, Social Skills & Email Writing
Communication Skills: 8-in-1 Guide to Master Body Language, Assertiveness, Conversations, Persuasion, Humor, Small Talk, Social Skills & Email Writing
Communication Skills: 8-in-1 Guide to Master Body Language, Assertiveness, Conversations, Persuasion, Humor, Small Talk, Social Skills & Email Writing
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Communication Skills: 8-in-1 Guide to Master Body Language, Assertiveness, Conversations, Persuasion, Humor, Small Talk, Social Skills & Email Writing

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COMMUNICATION SKILLS - 8 MANUSCRIPTS IN 1 BOOK, INCLUDING:

 

1)

BODY LANGUAGE:

7 Easy Steps to Master Nonverbal Communication, Reading People, Microexpressions & Improve Your Charisma.

 

2)

ASSERTIVENESS:

7 Easy Steps to Master Assertive Social Confidence, Self-Esteem, Self-Awareness

LanguageEnglish
Release dateJul 3, 2023
ISBN9781088213360

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    Communication Skills - Lawrence Finnegan

    Communication Skills

    8-in-1 Guide to Master Body Language, Assertiveness, Conversations, Persuasion, Humor, Small Talk, Social Skills & Email Writing

    Lawrence Finnegan

    Copyright

    © Copyright by Lawrence Finnegan. All rights reserved.

    This document is geared towards providing exact and reliable information in regard to the topic and issue covered. The publication is sold with the idea that the publisher is not required to render accounting, officially permitted, or otherwise, qualified services. If advice is necessary, legal or professional, a practiced individual in the profession should be ordered.

    From a Declaration of Principles which was accepted and approved equally by a Committee of the American Bar Association and a Committee of Publishers and Associations.

    In no way is it legal to reproduce, duplicate, or transmit any part of this document in either electronic means or in printed format. Recording of this publication is strictly prohibited and any storage of this document is not allowed unless with written permission from the publisher. All rights reserved.

    The information provided herein is stated to be truthful and consistent, in that any liability, in terms of inattention or otherwise, by any usage or abuse of any policies, processes, or directions contained within is the solitary and utter responsibility of the recipient reader. Under no circumstances will any legal responsibility or blame be held against the publisher for any reparation, damages, or monetary loss due to the information herein, either directly or indirectly.

    Respective authors own all copyrights not held by the publisher.

    The information herein is offered for informational purposes solely, and is universal as so. The presentation of the information is without contract or any type of guaranteed assurance.

    The trademarks that are used are without any consent, and the publication of the trademark is without permission or backing by the trademark owner. All trademarks and brands within this book are for clarifying purposes only and are the owned by the owners themselves, not affiliated with this document.

    Table of Contents

    Communication Skills

    Copyright

    Table of Contents

    Book 1: Body Language

    Table of Contents

    Book 2: Assertiveness

    Table of Contents

    Book 3: Conversation Skills

    Table of Contents

    Book 4: Persuasion

    Table of Contents

    Book 5: Make People Laugh

    Table of Contents

    Book 6: Small Talk

    Table of Contents

    Book 7: Social Skills

    Table of Contents

    Book 8: Email Etiquette

    Table of Contents

    Book 1: Body Language

    7 Easy Steps to Master Nonverbal Communication, Reading People, Microexpressions & Improve Your Charisma

    Lawrence Finnegan

    Table of Contents

    Communication Skills

    Copyright

    Table of Contents

    Book 1: Body Language

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Define Your Terms

    A Code with No Key

    Locality and Timing

    Take Control

    Moderation

    Reflection

    You Feel Me?

    With Great Power Comes Great Responsibility

    Cognitive Divergence

    Chapter 2: Step 2 - Face & Posture

    The Smile

    Train Your Brain

    Eyes, Brow, Chin, and Jaw

    Cosmetic Interventions

    Posture

    Commanding Strides and Piercing Gazes

    Chapter 3: Step 3 - Eye Contact

    Novice, Practiced or Master

    Seeing Eye to Eye

    Embellishments

    Know Your Audience

    Chapter 4: Step 4 - Gestures and Personal Space

    Where Do You Stand?

    Professional versus Casual

    Hand Wave It Away, Jazz Hands and Itchy Fingers

    Gesture to Learn

    Hands and Proximity

    Let’s Get in Touch

    Chapter 5: Step 5 - Touch

    No Touch!

    Unless…

    Careful, I’m a Hugger!

    Your Body, Your Choice

    Vulnerable and Non-vulnerable

    Non-Vulnerable

    The Reality

    Chapter 6: Step 6 - Voice

    Intonation

    Pitch

    Speed

    Facial Expression

    Articulate, Enunciate and Project!

    Chapter 7: Step 7 - Beyond Communication

    Differently Abled

    Keepin’ It Real

    Subtle but Tangible

    Conclusion

    Book 2: Assertiveness

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Healthy Boundaries

    Boundaries

    Know Core, Know Boundaries

    No Core, No Boundaries

    Self-Control

    Chapter 2: Step 2 - Confidence

    Preparing

    Eye Contact

    Speak Up!

    Articulation

    Animated

    Balance

    Chapter 3: Step 3 - Prepare

    Research

    Rehearse

    Audience Knowledge

    To Be or Not to Be

    Chapter 4: Step 4 - Stay on Task

    Emotional Intelligence

    Control

    Focus

    Chapter 5: Step 5 - Active Listening

    Me, Myself, and Eye

    Body Language

    Restate

    Empathy

    Chapter 6: Step 6 - Validate Others' Feelings

    Validating People

    Do Not Be Manipulated

    Appeal to People’s Better Halves

    Do They Have a Point?

    Chapter 7: Step 7 - Compromise

    Choice, Options and Feedback

    Illusion of Choice

    Stronger Together

    Conclusion

    Book 3: Conversation Skills

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Engagement

    Be Approachable

    Setting

    Smile

    Empathy

    Kindness

    Mirroring

    Composure

    Chapter 2: Step 2 - Active Listening

    Eye Contact

    Let Them Talk

    Body Language

    Touch is Touchy

    Back and Forth

    Summarize

    Chapter 3: Step 3 - Small Talk

    Opinions

    Open-Ended Questions

    Processing or Problem-Solving?

    Cognitive Bias

    Conversation Piece

    Interest Groups

    Chapter 4: Step 4 - Know Your Audience

    Locality

    Cold Reads

    Analytics and Data

    One Of Us!

    Monitor Feedback

    Chapter 5: Step 5 - Reflecting & Difficult Conversations

    Update and Adjust

    Nobody Thinks About You the Way You Think About You

    Feedback

    Self-Reflection

    Don’t Overthink It

    Difficult Discussions

    Chapter 6: Step 6 - Practice Alone

    Multimedia

    Limits and Dangers

    Chapter 7: Step 7 - Educate and Enrich Yourself

    Talk!

    It’s Not What You Know; It’s Who You Know

    Seriously, Just Go Up and Say 'Hi.'

    Beyond Books

    Conclusion

    Book 4: Persuasion

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Be Confident

    Take a Stand

    Fake It ‘Till You Make It

    Business Casual

    What You Can Trash On

    Knowledge Is Power

    Earned or Assumed

    Chapter 2: Step 2 - Work on Delivery

    Happy

    Multimedia

    Fast or Slow Tempo

    Reflect and Consider

    Demographics

    Do Not Pander

    Adjust

    Chapter 3: Step 3 - Find Mutual Benefit

    Compromise Is Strength

    Change Nothing but the Words

    Framing

    The Power of Capitulation

    Reciprocity

    Grounded

    Chapter 4: Step 4 - Favor Logic & Reason

    Reliable Sources

    Trust

    Credibility

    Overthink

    Intuition Is Not a Guess

    Life Lessons

    Chapter 5: Step 5 - Find Some Yes

    Small Talk

    Gift of Gab Deconstructed

    Open-ended Openers

    Agree With Valid Complaints

    Not a Battle

    Keep Your Cool

    Chapter 6: Step 6 - Be Patient and Persistent

    Stay Tuned In

    Steer the Conversation

    Losses Into Gains

    Chapter 7: Step 7 - Be Amazing

    Likable And Influential

    Prerecord

    Conclusion

    Book 5: Make People Laugh

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Know Your Audience

    Intentional Comedy

    Children

    Teens

    Young Adults & Adults

    Middle Age

    Seniors

    Beyond Age

    Chapter 2: Step 2 - Find a Funny Feeling

    Research

    No, Really, Just Be Funny

    Timing Is Everything

    No Rules

    OK, Maybe One Rule

    Common Ground

    Why You Can’t Explain a Joke

    Last Laugh

    Chapter 3: Step 3 - Try It Out

    Social Grease

    Clubs and Open Mic

    Dying

    Casual Setting

    Improvisation

    Chapter 4: Step 4 - Get Used to Word Play

    Puns, Jokes and Classic Humor

    Punny!

    Have a Joke at the Ready

    Absurdist and Non-Sequitur

    Mimicry, Funny Sounds, and Silence

    Timeless or Topical

    Set-Up and Punchline

    Chapter 5: Step 5 - Explore Physical Humor

    Slapstick & Prat Falls

    Learn to Fall

    Costumes & Looking Funny

    Props & The Bag of Tricks

    Non-Verbal

    Face

    Slow Down

    Chapter 6: Step 6 - Conversational Humor

    Avoid Canned Humor

    What’s So Funny?

    Surprising Contrasts, Obvious Errors, and Comedic Truth

    The Funny One

    The Try-Hard

    Thought-Emotion-Action

    Joy

    Chapter 7: Step 7 - Slam!

    F*ck Off, Friend!

    Love And Hate

    Still Basic, Still Unexpected

    Hecklers

    One In Ten Rule

    Pump The Breaks

    Conclusion

    Book 6: Small Talk

    Table of Contents

    Introduction

    Chapter 1: Step 1 - You Have to Loosen Up

    Be Approachable

    Introductions

    Remember Names

    Beyond the Bar

    Location, Location, Location

    Chapter 2: Step 2 - Observe Banter Basics

    Open-Ended Questions

    Draw the Person Out; Ask Them about Themselves

    Read the Room

    Let It Go

    Research

    Chatty Cathy and Talkative Ted

    Push Through

    Nobody Thinks about You the Way You Think About You

    Chapter 3: Step 3 - Actively Listen

    Pay Attention

    Remember Names

    Non-verbal Communication

    American English Has Tonal Components

    Eye-Contact, Posture, and Feedback

    Slow Down

    No, Really, Slow Down

    Chapter 4: Step 4 - Keep Them Laughing

    Intentional Versus Conversational Laughter

    Science of Laughter

    Ha Ha Handy

    Practice

    One Rule

    Don’t Sweat the Small Stuff

    Chapter 5:  Step 5 - Embrace the Fail

    Foot-In-Mouth Disease

    More Fun with Science

    Pain and Embarrassment

    It Is Not a Contest

    ...But Maybe It Sometimes Is a Little Bit?

    Own It

    No, You’re Right!

    Chapter 6: Step 6 - Learn How to Talk to Personality Types

    Personality Tests Are Wrong

    Introvert/Extrovert

    Emotional/Practical

    Pop/Fringe

    Creative/Passive

    Cross a Threshold

    Be That Guy/Girl If You Have To

    Chapter 7: Step 7 - Memorize A Few Basics

    Openers

    Middle

    Break Away

    Improvisation

    Conclusion

    Book 7: Social Skills

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Work on You

    Balance and Reciprocity

    Basic Self Care

    Drives and Motivations

    Acquaintance, Friend or Lover

    Date Yourself

    Chapter 2: Step 2 - Understand Them

    There Is No THEM

    What Do You Stand For?

    Demographics Vs. Individuals

    Why Are They Here?

    Follow Your Bliss

    Scenes, Haunts & Social Locale

    Beyond the Bar

    Express Yourself

    Chapter 3: Step 3 - Make Small Talk Big

    Just Do It

    Ice Breaker

    Keep It Going

    Break Away

    Chapter 4: Step 4 - Make New Friends

    Take a Chance on Me

    Just Friendship

    There Is No Friend Zone

    Hello, I Must Be Going

    When to Call

    Know No

    Be a Friend

    Help or Hinder?

    Chapter 5: Step 5 - Keep Friends

    Get In Touch

    Shake the Family Tree

    Besties

    Make New Friends but Keep the Old

    Forged In Fire or Bonded Over Time

    Quick Tips

    Be a Friend

    Chapter 6: Step 6 - Go Deep

    Observe, Consider and Decide

    Run Toward Danger

    Deconstruction

    Complaining

    Philosophy, Religion, and Spirituality

    Existential Dread

    Enrich, Explore and Enliven

    Break It Down

    Chapter 7: Step 7 - Build Strong Relationships

    Go, See and Do

    Take a Back Seat

    Acceptance

    Space and Boundaries

    Accountability

    If They Hit You, They Do Not Love You

    Beyond Self Care: Self-Help

    Nurture Your Nature

    Conclusion

    Book 8: Email Etiquette

    Table of Contents

    Introduction

    Chapter 1: Step 1 - Learn the Basics

    Similarity to Letters

    Differences

    Chapter 2: Step 2 - Never Send Angry

    Passion and Purpose

    Processing or Plotting

    Cooling Off Period

    Boundaries and Balance

    Clout As Currency

    Chapter 3: Step 3 - Practice with Casual Emails First

    Establish Expectations and Keep Them

    Emotion on the Page

    Personal Email

    Understanding

    Style, Tone, and Voice

    Social Media

    Forever

    Chapter 4: Step 4 - Master Professional Correspondence

    Less Is More

    Content is King

    Word Choice

    Mass Messaging

    Group Dynamics

    The Newsletter

    Chapter 5: Step 5 - Learn Time Savers

    Upkeep

    Digital Tools

    Asynchronous Communication

    Delays and Excuses

    Chapter 6: Step 6 - Use Rich Media

    HTML

    Hypertext

    Explore Your Windows

    Rich Text

    Conversion

    Chapter 7: Step 7 - Be a Remote Team Player

    Shared and Collaborative Files

    Establish Norms and Standards

    Organize, Prioritize, and Diversity

    Open-Source Options

    Prioritize

    Work/Life Balance

    Information Hygiene

    Passwords and Security

    Test and Check

    Tips for the Technologically Impaired

    BONUS - Take It Beyond the Inbox

    Gig Work

    Writing

    Podcasts, Videos, and Amateur Productions

    The Possibilities Are Endless

    Take The Next Step

    Conclusion

    Introduction

    Welcome to Body Language. In this guide we will tackle the intricacies of everything you're saying when you're not saying anything at all.

    If you feel your body language conveys one thing and your words another, you have come to the right place. Should you simply wish to enhance an average demeanor into a charismatic one or take your already congenial nature to soar radiant new heights, then welcome. Even if you are simply curious and want to understand the details of something few ever think about in a systematic, formal way, we have something for you. 

    Non-verbal communication accounts for as much as 2/3 of the information we receive from other people. We convey so much through gesture, stature, tone, and facial expression, both conscious and unconscious, that not taking it all into account when you need to be understood and persuasive is giving yourself a handicap. We evolved for millions of years with no language at all, and most of those unspoken cues are still hardwired into our very cores. While life experience will undoubtedly give some variety to the rules laid out further on, most of this stuff is so ingrained in the human experience that deviating from it looks strange and feels uncomfortable.

    Modern life looked like it was going back to written correspondences with the creation of emails and text messages, but almost as soon as we began communicating electronically, we found ways to send images and express nonverbal intention—even text messaging developed Emoji to give facial expressions to written words. Emojis were actually rediscovered because monks scribing manuscripts in the age before the printing press would occasionally insert emoji-like faces to denote humor or irony. 

    Effective speaking relies on a powerful voice, but far more of charisma is not in words themselves but the delivery. The world-famous speakers use smaller words to reach a larger audience, relying on their tone, gestures, and body language to convey strong passion, intensity and subtext as much as skillful use of that limited vocabulary. Powerful public speakers are easier to find than spoken word artists alone, the naked voice requiring a singer or actor’s training to do what a human body and words together can do.

    You can find good and bad examples of people who excelled in the field of Public Speaking and became rich, famous, or influential because of it. Sometimes, fortunes are made, empires built, and the is world shaken, all by someone with almost nothing to offer but their way with words.

    You understand that it wasn’t their words alone, right?

    As you go through this guide, we will be going over specific features of unspoken communication, and as we do so, I really want you to think about how you express these actions, inactions, and movements. So much of what we'll discuss further on is unthinking, automatic pilot stuff that it can be beneficial to reflect on past behavior or ask those closest to us. I stopped just short of assigning homework, as most of this can only be practiced in real life. 

    If some of this stuff just feels weird, don't worry. Fake it till you make it works just fine in confidence and social interactions, so push through it, and soon enough, you won't be faking anything.

    Let’s get started!

    Chapter 1: Step 1 - Define Your Terms

    The study of non-verbal communication is deep and wide, with many different disciplines studying human behavior for various reasons. I'll be teaching you the technical terms, but part of good communication is not intentionally throwing words at people they don't know.

    Advertisers analyze posture and facial expression in impact studies even more than the participant notes. Salespeople learn the fundamentals of Appearance and The Approach before anything else; you never see a disheveled salesperson for a reason. Dating advice almost always begins with body language and other non-verbal tips, with what you say far less important than how you say it. There is not a single facet of interpersonal communication that doesn't benefit from a little focused study on decoding and encoding human behavior with meaning.

    When scientists and researchers look at how humans send and receive information along non-verbal channels, they start using the terms Encode and Decode.

    A Code with No Key

    Very much the way you might imagine, code is the keyword here. Clinical study and formal observation have proven what most of us intuit as teens: you can tell a whole lot about a person's attitude by the way they carry themselves, and what someone says versus what someone does is often wildly in opposition. We're not even talking about intentional deception, here, just the regular expression of the mind-body connection.

    It is essential to know this is not usually an intentional code but an unthinking, automatic cipher: for the most part, people aren't intentionally hiding information in their demeanor. We are talking about unconscious movements, instinctual behaviors, and actions that we don't even think about- at least until right now! Making sure we’re not encoding confusing information is one of the reasons mediation and relaxation are so important in the modern age. 

    Encoding is when we send information through our face, posture, gestures, and tone. It is all done on the fly, intuitively, and usually without thinking. To a large degree, this is the kind of activity that makes us look at great apes with empathy. We still share some of the brain and nervous system activity with social primates. The chest-beating, bonding, and feuds resemble human family groups so much it can be tempting to continue drawing comparisons. But make no mistake: our big brain and social norms will mold our encoded information habits far more. No mere beast, we can overcome, relearn and condition ourselves, giving us the ability to change bad habits picked up in childhood or recreate a whole new attitude in adulthood.

    Decoding is when we read those signals and interpret them. The misinterpretation of nonverbal cues has been the cause of so many misunderstandings and arguments that it always pays to ask, state intentions clearly, and not rely on looks, tone, or assumptions. I hear state your intent from my spouse (an elementary school teacher) to her students so much I have to place it here, too. While this guide focuses on mastering unspoken communication, it is always Best Practices to ask someone to clarify, elaborate, and explain if you are unclear on what is being said. As kids, we get used to our parents or caregivers responding to our unspoken wants and needs. Some of us forget that nobody will interpret our subtle signals as clearly, save a lover or best friend like our parents did. 

    Obviously, the people we grow up with will inform how we encode and decode more than anything save biological wiring. The bad advice do as I say not as I do is wasted breath on a baby or pre-verbal child, and most adults, as actions are louder than words at the best of times but speak volumes when you have no words at all! Psychology focuses on childhood and the environment in which you were raised so much, the cliche of a therapist saying: tell me about your mother developed. Of course, we have to understand that phrase came from an era when mothers were the exclusive and sole caregivers to children. But we can begin to understand the encoded information we present to the world by considering how we were raised.

    Proxemics is the technical term used for the amount of space a person feels comfortable with around themselves. Like everything else we will discuss, Personal Space is subjective to not only place but also time and activity. While we go far more in-depth with this later, it's good to begin thinking about it now, as it can be hard to talk about something that's never been considered.

    Locality and Timing

    As if the study of nonverbal cues wasn’t complex enough, what’s acceptable and unacceptable can change by the hour! Not only do these nuances vary between regions and social groups, but locations, times of day, and activity alter these rules, too. As if global, national, state, county, and city weren’t complex enough, work, home, and recreation all have their own norms that get taught, practiced, and updated without conscious thought, too. That's why we look to develop an awareness of these things instead of trying to catalog them; I would invariably say, people do this! and you'll be in an area where this is wrong and people do that, instead.

    We all know some examples of how different these can be across cultures. Before I was old enough to have ever met any other Italians, my grandpa told me the joke, How do you make an Italian stop talking? You tie their hands behind their back! owing to the tendency of people from that part of the world to use expressive and, to an outsider, excessive gesticulation.

    The increased population density of cities tends to give people less personal space, though even on a busy urban sidewalk, you will observe a crucial buffer zone being maintained. Work and recreation differ significantly in how close you can stand, what you can talk about, and the amount of touch allowed. These norms can vary significantly from business to business, with some taking a far more informal approach than others.

    Again, as you go on, let me remind you: observe yourself interacting with others. Reflect on how you do it and if you want to make any changes. Observe those you wish to be like- what exactly are they doing? There's no magic or just born with it to a charismatic individual; they are doing some pretty specific things. Take a practical look at the way we interact, and you'll soon be well on your way to increasing your ability to override the automatic and consistently deliver convincing, clear messages.

    Take Control

    Just because an activity is unconscious doesn't mean it can't be controlled.

    Meditation trains us in a new way of breathing, and self-hypnosis is dedicated to helping you think in new ways. Even the most inherent of nonverbal communications can be noted, stopped and adjusted, or removed.

    For some people, this is going to be fundamentally easy. I always felt like an outcast; peer groups were mysterious, kids my own age a wild unknown I had to make my way into. I was always self-conscious, I monitored my every breath, afraid of making a misstep, and it wouldn't be until my early 20s that I actually broke out of my head and learned to just be without agonizing over my every tiny action. This was self-awareness taken to an unhealthy degree, and I was often paralyzed with indecision. I had to teach myself how to move through a crowd, keep eye contact and still have trouble keeping my thoughts from making my lips move!

    I guess I trained myself right out a few pretty fundamental movements because I was at a convention and ran into a blind friend of mine. He asked if I would like to help him navigate the crowds and eagerly agreed, he is such a nice fellow, and the convention floor was crowded with shuffling people and cluttered with vendors, demos, and displays. He grabbed my elbow, and we went on our way, me describing the generals and him occasionally asking what a sound was. However, it did not last more than a few minutes because I wasn't involuntarily twitching my arm in the direction I was about to walk like everyone else who would guide him. When he did that with other people, he said everyone had a slight twinge corresponding to where they would turn.

    With the wisdom of hindsight, maybe everyone else who'd led him around was conscientious enough to make those slight indicator movements ahead of actual turns; I was nineteen at the time and as self-absorbed as any young man. It is also possible that I just pressed seemingly unnecessary movements out of my behavior when I agonized over how to carry myself. While anecdotal, it was my first experience reflecting not on obvious body language but the small, nearly invisible things.

    Moderation

    It is also a note to use caution. You can take control of nonverbal communication channels but work on developing the ability to modulate your awareness. Be here now is good advice unless you NEVER reflect. A reflective personality is fine unless you are constantly lost in thought. Being paralyzed by indecision is bad enough when it's a major purchase, branch in the road of life, or other significant dilemmas; making yourself choose how to enter a room, what to do with your hands, and even how to stand is exhausting.

    If you are already obsessed with this kind of thing, take this opportunity to learn how to dial it back. If this particular type of self-awareness is new to you, then a quick primer on the fine art of getting outside yourself for a moment.

    Reflection

    Take a second right now: think about what your body is doing, how you are situated in space.

    Holding a book or sitting behind a computer, let yourself consider your head, back, and hands. Were you to see you, what would you think? Of course, reading a book is not the best place to begin but did you feel yourself almost zoom out a little bit? Get an image in your mind’s eye of the form you presented and how it would feel if you saw someone like that?

    If not, then we can learn to let go a little.

    Loosen any constricting garments, try to let go of any tension and close your eyes. Breath in and out slowly for a minute, focusing on the feeling of air through your lungs. Leaving your eyes shut, gradually moving your awareness to the sense of the furniture you are sitting on and the sounds around you. Now look for tension and soreness, attempting to relax those places as you find them.

    Go ahead, pause a second and try it.

    Getting in touch with your body if you are not already is Lesson One when sharpening up your nonverbal communication skills. Feel the pressure of the seat under you, the ground beneath your feet, the clothes on your skin. Feel your breath not only move through your mouth and nose but the air over your skin, too. Feel your bones and muscles; sometimes, getting in touch with your mind-body connection begins with actual contact.

    If you are plagued with an overabundance of self-concern, use breathing exercises and mental discipline to feel it less! Observe the power of a temporary and intentional disconnect by guiding your thoughts away from self-awareness. Dance Like Nobody Is Watching is usually applied as a metaphor, and many will tell you the power of letting go. Teaching yourself how to switch gears mentally is a little bit of mental gymnastics you will use all the time. 

    You Feel Me?

    "Feeling" is the keyword to encoding and decoding nonverbal communications, so much of the back and forth between humans is on an emotional, intuitive level. This is one of the many reasons we started talking about 'emotional intelligence' a few decades back. Visual cues can give us context, not as subjective or prone to exaggeration as feelings, and subtext words fail to convey.

    Like poetry tries to squeeze greater meaning and depth from words, a skilled speaker uses their body like a flourishing language- emphasizing, adding context, and evoking greater meaning than words alone.

    With Great Power Comes Great Responsibility

    As we delve into the details of nonverbal communication, it is vital to keep in mind just how potent it can be. We are looking to build stronger communication skills, not trying to manipulate or dominate people. People might be swayed one way or another by well-considered nonverbal channels, but it is not going to change minds, and folks get pretty upset if they think they've been led around by the nose.

    Reactions against poorly executed nonverbal communications can be stronger than verbal ones. People seem to be more forgiving of misspeaks and slips of the tongue, even intentional slander or trash-talk, than erratic behavior, weird looks, or even unusual pauses or emphasis in words. The parts of the brain that track minor, almost imperceptible changes in the face are nearly as sensitive to body language. 

    Apply these lessons judiciously, a little at a time, because, like I have said and will continue to drive home: even minor changes to these behaviors have a significant impact. Less Is More when adjusting your nonverbal messages, and always err on the side of caution when making changes of any kind to your lifestyle. Humans are SO keyed into these signals that any deviation from the norm will shine like a beacon. 

    Cognitive Divergence

    I was not sure where to make this side note, but you have to also make accommodations in your thinking for so-called divergent psychology. Autism leaves those on its spectrum robbed of some of the fundamental decoding abilities we take for granted: the ability to read emotions and sense subtext all but lost on many of them. There are, of course, other unusual psychologies you may run into, but autism seems to be common enough to make me mention it specifically. In other words, none of these lessons and rules are going to carry water with everyone. Human neurology is just too gosh darn diverse.

    Just think about the people you know: a lot can change a person's receptivity and creation of unspoken signals. Mood, energy level, and recent events all impact how we 'deal,' and sometimes we just don't.

    Always assume someone capable of intelligent conversation until proven otherwise and even then continue with respect; many cognitive disorders present as slurred or inarticulate speech while the person themselves is perfectly intelligent.

    Chapter 2: Step 2 - Face & Posture

    The face is a big one, owing to how much communication is based on facial expression. We are SO hardwired for facial recognition that we are prone to see faces in complex visual fields, like leaves, clouds, and tree bark. If a landform has even a passing resemblance to a profile or face, it invariably gets a human nickname or is otherwise identified by its similarity to us. Seeing faces is common in mental health and hallucinogenic episodes, in the shadows or at nighttime. Humanity is just crazy for faces!

    Women get derided for resting mean face and are expected to be animated and emote fairly obviously, while men are expected to keep strong emotions from their face at all costs. Thankfully, these norms are dissolving, allowing for more diversity in facial expression for men and less demand for a transparent facade from women. This change is a good thing, calling back what I said in the previous chapter about how different everyone's communication styles can be, not only from person to person but from day to day, too.

    Stroke and injury can occasionally render all or part of a face immobile, and birthmarks or scars can distract. Those who tattoo the face are looking for that dangerous, outsider vibe any tattoos used to illicit in the mainstream.

    We change the face at our peril.

    The Smile

    Intense studies, including brain scans and other neural activity sensors, have proven what well-intentioned but sometimes irritating well-wishers have told us for ages: Turn That Frown Upside Down! The act of smiling does trip a little happy trigger in your endocrine system, giving you a squirt of the hormones serotonin, dopamine, and endorphin. Faking a smile is subtle but can really help kick-start a bad mood IF you meet it halfway and work on changing the situation or your attitude toward it. Do this too much, however, and you risk blowing those centers out. After a while, trying to force a smile has the opposite effect. It is a fairly universal rule: any time you intentionally get between the thought-emotion-action cycle, you risk changing systems that are automatic of a reason, so use with care. 

    For a long time, I was taught that no one ever smiles in historic photographs because the lens had to be left open so long you would blur the image if the smile faltered, so people just were told to remain neutral. The fact is, those old silver-nitrate black and white cameras only needed a few seconds, but it was the people of the time who didn't smile! In truth, it was thought a wide, toothy smile was a sign of feeble-mindedness. It's easy to imagine, back when life was so much more struggle, not trusting the judgment of someone with a perpetually positive attitude! Nowadays, though, outside high fashion runways and photoshoots, if you don't attempt at least a slight grin, people are going to begin asking you what's wrong. 

    That happened to me. As much as I've always had a sense of humor and enjoy a good laugh, a part of me takes everything so seriously. I was always getting asked what was wrong, at best, or to lighten up at worst.  Usually, it was just stuff I was mulling over, existential threats none of us have control over, so I wanted to get over it. Dwelling on problems you have power over can be a helpful brainstorming technique, but stewing over things out of your control is called Grinding Your Gears for a reason- you will burn out

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