Unleash Quality: Build a Winning Strategy for a Culture of Quality that Will Unleash Your Growth and Profit Potential
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About this ebook
For years, these behaviors have been restrained. Quality has been focused in segments of a company's population, rather than applied to every department from top to bottom.
This is where most companies fail in their deployment of quality-by not treating it as a cultural imperative. The aim of this book is to provide guidance on how to correct that in your organization. Inside, you'll find what you need to implement a cultural transformation that will drive long-term sustainable growth and improvement to your organization's bottom line.
You'll start by learning the aspects of a behavior-based quality culture and how to unleash an organization's potential by adopting and promoting the behaviors and actions associated with compliance, prevention and improvement. Once this is unleashed, real sustainable profit generation begins.
You'll then move into how to implement a behavior-based quality culture at your organization. This will include:
Recommendations on strategy development.
Considerations for organizational structure.
How to build metrics by department that drive change.
How to maintain a behavior-based culture of quality.
Who should read this book? There is truly something in here for everyone.
Executives: This book provides foundational knowledge and a how-to approach to unleash quality to achieve bottom-line results.
Quality professionals: Use this book as instructional material for staff and managers about the power of quality.
Managers: Apply the knowledge from this book to set the pace for a behavior-based quality culture at your organization.
Arron S. Angle
With a background in industries ranging from high-tech commercial and consumer electronics and network communications equipment to light and heavy manufacturing in the energy sector, Mr. Angle has built a broad spectrum of experience in mid-level to executive roles ranging from operations, supply chain, Quality, engineering, and project management. This background has allowed him to develop critical thinking skills needed to understand an organization’s strengths and weaknesses, identify external threats and opportunities, and define and adopt strategies for changing conditions while developing initiatives to achieve organizational goals and objectives. He coaches and mentors cross-functional teams to achieve exceptional rather than expected results that look beyond the quick, often not sustainable tactical fix to prevention-based strategic initiatives that achieve longterm sustainable results. His educational background includes a bachelor’s degree in industrial technologies with a master’s degree in systems management. The combination provides a unique perspective of the integration of supporting system processes that bring about profitable results. Mr. Angle attributes his success to his passion for positive change and collaboration with decision makers to develop workable solutions and implementation plans while providing effective communication and building consensus and commitment to change. During the process or change, he prepares and supports those affected by change by monitoring transitions, providing counsel, and evaluating results.
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