The Pocket Guide to a Sales Career
By Tony Yardley
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About this ebook
This book tries to cover as many aspects of sales as possible including interviews with professionals. Some of these might items might seem basic depending on your experience but please persevere, because a reminder of what you already know can be as good as learning it the first time.
A successful career in sales will give you a skill set that you will be able to transfer to many other businesses, whether you’re employed or self-employed, and will always give you an income even into old age.
Selling is not about getting someone to buy what they do not want. In fact, it is about selling something to someone that improves their business or their life.
Success in any business is to identify a market and supply that market.
Tony Yardley
Having spent over 50 years earning his living in a sales career, Tony Yardley wishes to pass on to someone taking up the career, giving them a head start. He wishes to pass on the thrill of finding new customers that benefit from your products and to show that regardless of the product you are selling, you will always be employed, as nothing starts without a sale.
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Book preview
The Pocket Guide to a Sales Career - Tony Yardley
The Pocket Guide
to a Sales Career
Tony Yardley
Austin Macauley Publishers
The Pocket Guide
to a Sales Career
About the Author
Copyright Information ©
Part One
Introduction
All or Nothing
First Impression
Meet and Greet
The Interviews
The Products
Lead Sourcing
Prospects – Leads – Customers
Body Language and Personal Space
Presentations
Sales Meetings
Sales Training
Objective of Your Call
Closing the Sale
When to Change Job
Finally
Part Two
The Five Steps of a Sales Presentation
About the Author
Having spent over 50 years earning his living in a sales career, Tony Yardley wishes to pass on to someone taking up the career, giving them a head start. He wishes to pass on the thrill of finding new customers that benefit from your products and to show that regardless of the product you are selling, you will always be employed, as nothing starts without a sale.
Copyright Information ©
Tony Yardley 2022
The right of Tony Yardley to be identified as author of this work has been asserted by the author in accordance with section 77 and 78 of the Copyright, Designs and Patents Act 1988.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the publishers.
Any person who commits any unauthorised act in relation to this publication may be liable to criminal prosecution and civil claims for damages.
The story, experiences, and words are the author’s alone.
A CIP catalogue record for this title is available from the British Library.
ISBN 9781528993913 (Paperback)
ISBN 9781528993920 (ePub e-book)
www.austinmacauley.com
First Published 2022
Austin Macauley Publishers Ltd®
1 Canada Square
Canary Wharf
London
E14 5AA
Part One
Introduction
Now since I am retired, I have had a lot of time to reflect on my sales career and put together some notes that might help my 20-year-old self or someone starting out.
People used to dismiss my work as being in sales but they didn’t realise the subtleties behind getting a sale. Plus, the enjoyment of finding a prospective customer, presenting a product and closing the sale.
Hardly anyone ends up working for the same company for all their life but a life in sales means you can change companies and still be in the same career. I have tried to give some examples of my changes and reasons further on in the book to show that you should not be afraid to change.
I have tried to write about my experiences but not write an autobiography so have not named companies I have worked for. This is a work of fact not fiction unless I said so.
Over the years, I just thought I was lucky. I have now realised why people say you make your own luck because the harder you work, the luckier you become. There is a Chinese saying, The best man can be beaten by someone who works harder.
During the years, I have been to many meetings and training courses where I have paid for travel and tickets to find someone explaining their favourite topic which is usually only one part of selling and although interesting, does not give a full picture.
Some of you may find it quite basic and already know all that follows but sometimes it does help to be reminded as that 1% change can produce a 10% increase in performance. This book may look short but I do hope you find it informative.
Whether I was employed or self-employed, I particularly liked being called a salesperson, not a representative who calls on customers with very limited chance to increase sales. Nor did I want to be called a sales agent as this would imply that there is no responsibility on my behalf to the company I worked for.
There are many types of sales, from