Cold to Closed: Transform your coldest calls into appointments and deals
By Frank Bravo
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About this ebook
In Frank Bravo's book, Cold to Closed he shows salespeople how to maximize their sales leads by providing them with the answers to the toughest sales calls, and provides 20 universal sales scripts inside. He also teaches his readers how to confidently set more appointments and how to properly close more d
Frank Bravo
Frank primarily develops physical, visual, and audio products, that are designed to enhance Sales-individuals and corporation's overall production, through his sales-teachings. Frank Bravo has become a true sales-expert, sales-trainer, motivational speaker and author. Frank's unique approach is practical, and solution oriented. His, witty attitude and contagious energy, allows him to connect with any audience. https://frankbravostore.com/
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Cold to Closed - Frank Bravo
PART ONE
Before You Call
How to Call
During every script
Sales reps can use any of the following scripts to close a sale, set appointments or move their customers to the next step forward towards closing a deal. These scripts can be used for any sales industry.
Just remember whatever response you give your clients, make sure your response has a call to action weather they accept or deny your services or products. This call to action can be either asking to set an appointment, give more information about the product or services, or simply go in for the close.
Call to action = Asking for something or guiding your customer towards something
Types of call to actions
Asking for the appointment
A s king for the sale
Asking for referrals
Guide the customer to watch a video
Guide the customer to read an article or email
Inviting the customer to a customer appreciation event or meeting
Understanding the scripts
When example
is used, example
will represent the script that you personally will be using in your cold and sales calls. Any time there's (EXAMPLE) this is designed for you to enter your own name company product and/or service in the script to make it your own based on your Product and OR service that you sell or offer and then close for the appointment or the SALE.
Here is an actual Example on reading and using the scripts
Sales Pro: Let me ask you what (Service provider do you have?)
In the following 20 scripts when you see ( ) incorporate your sales product offer or service that you provide into the (Section)
(Your product what you sell, or offer goes here)
The Truth about phones in relation to sales
Serious buyers call in and value their time which is why the prefer calling people who value their time typically can afford to buy your product. People who have all day and time to kill typically don't have a job or can’t afford your product or service. So remember when customers call in they are wanting to remove themselves from the pressure of your particular sales environment and they also want to save time. They prefer to gather initial data over the phone that they need to make a well-informed decision for themselves remember they are seriously considering buying your product and or