Sympathy & Condolences: What to Say and Write to Convey Your Support After a Loss
By Alan Wolfelt
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Sympathy & Condolences - Alan Wolfelt
WELCOME
All I ever wanted was to reach out and touch another human being, not just with my hands but with my heart.
—Tahereh Mafi
Someone you care about has suffered a significant life loss. What do you say to them?
You want to let them know you’re sorry and that you’re thinking about them. You want your genuine concern to come across. So how do you put your feelings into the right words—words that will help them feel acknowledged and supported?
Expressing condolences is so important, but it’s often tricky. While there are no hard-and-fast rules that apply to all unique grievers and loss circumstances, there are concepts and guidelines that can help you become a better condolence-giver.
My hope is that this little book will find a home in your notecard drawer or on your electronic device of choice. Whenever you’re not sure what to say or write in a loss situation, I invite you to pull it out and page through it. You’ll find tips and suggestions that will help you connect with more confidence and warmth.
Thank you for caring. Thank you for being someone who wants to help. Your loved ones and acquaintances are lucky to have you in their circle of support.
THE IMPORTANCE OF SUPPORTING PEOPLE IN GRIEF
Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.
—Leo Buscaglia
Our culture isn’t very good at grief. We often make grievers feel like they have to keep their grief private—invisible and locked up inside them. We also tend to imply they should be embarrassed about or ashamed of openly mourning. But the truth is that grief is normal and necessary, and so is expressing it honestly.
The term condolence
is from the Latin word condolere, meaning to grieve or suffer with another.
That’s what we’re doing when we share our condolences. We’re letting people in grief know that we feel for them. We’re bearing witness to and honoring their authentic loss and pain.
The timing of condolences matters. We give them shortly after a loss. Why? Because for the mourner, social recognition is necessary for them to even set off on their mourning journeys. I always say that affirmation of a loss precedes any movement toward integrating the loss. In my forty years of grief counseling experience, people whose losses aren’t acknowledged quickly and sufficiently enough by others often remain stuck in shock, numbness, and denial. They have a lingering sense of surrealness, and they sometimes tell me they think they’re going crazy. All of these are normal early grief feelings, but with good, compassionate public acknowledgment and support, they start to soften, allowing grievers to fully acknowledge the reality themselves and truly feel and embrace their necessary grief.
So condolences are the first step in what can and should be a long-term commitment to supporting the grieving people we care about. A bit later we’ll talk more about the